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Wayne Akers Ford
Lake Worth, FL
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,377 reviews
December 13, 2025
My online reservation and confirmation text were not in the computer. Attendant indicated that the system is never accurate. Not a good look. He did let me fill a drop off envelope to get my vehicle servic the computer. Attendant indicated that the system is never accurate. Not a good look. He did let me fill a drop off envelope to get my vehicle serviced. More
by jfelici1
Verified Customer
December 13, 2025
Service reps at Wayne Akers are not very personable nor do ai feel they have any appreciation for customer service. 1. Personnel rarely pick up main phone number to make spots. AI Pam says she'll leave a m do ai feel they have any appreciation for customer service. 1. Personnel rarely pick up main phone number to make spots. AI Pam says she'll leave a message for someone to call back. They do not call back. 2. They assign different service people to different problems. So if you want them to check out 3 different issues, they are going to charge you $210 per diagnosis if you do not want to complete the repair. I get 1 hour of labor, but assigning 3 techs to get $630 seems like a money grab. 3. Their hourly rate is higher than other dealers in area. 4. I was getting a replacement engine under warranty. KHRISTIAN told me that my main belt was wearing and should be replaced. I asked if I could buy a new one to be installed in place of the old one. He said he had to charge me extra for labor. But the labor was already included in warranty work. Again, a money grab 5. Spoke with service director (Lenny?) after repair. He said I should have escalated issue 4 to him and he would have installed the part as part of the warranty. But it's too late at that point. I told him that was the job of his service tech. No one is making any effort here to accommodate me More
by Jeff.meisler
December 13, 2025
Not very pleased with my first service after purchasing my vehicle there. Initially tried to blame me for the cruise control not working. Come to find out. It was not my fault and happened from the factory my vehicle there. Initially tried to blame me for the cruise control not working. Come to find out. It was not my fault and happened from the factory. Then got oily, greasy Fingerprints all over the interior ceiling. Kept the truck over the weekend. Without notifying they would be keeping the vehicle multiple days. More
by jason.vasquez1225
Employees Worked With
December 13, 2025
The service was quick. Very satisfied with the friendly staff that served us. Will definitely will be using them again. Very satisfied with the friendly staff that served us. Will definitely will be using them again. More
by Elliswilliam60
Employees Worked With
December 13, 2025
Brandon assisted my son with his first car purchase, he was great! The establishment worked as a team to get my son a great deal and financing. I highly recommend Brandon to help you purchase your next v was great! The establishment worked as a team to get my son a great deal and financing. I highly recommend Brandon to help you purchase your next vehicle !! More
by suarezo
Employees Worked With
December 12, 2025
Consulate went over and above to help me solve my battery issue She was great issue She was great More
by EOKIN114
December 12, 2025
Exceptional attention to detail and great communication from Yankiel. Vehicle was completely evaluated and acceptable solutions achieved. from Yankiel. Vehicle was completely evaluated and acceptable solutions achieved. More
by claurent54
December 12, 2025
Terrible reservation experience. No record of my reservation. Terrible sales experience. Price jumped $5,000 when going through sales process. No record of my reservation. Terrible sales experience. Price jumped $5,000 when going through sales process. More
by jfelici1
Employees Worked With
December 12, 2025
Everything from start to finish was not only easy but enjoyable! Thank you to Russ and Lorenzo they were AMAZING!!!! enjoyable! Thank you to Russ and Lorenzo they were AMAZING!!!! More
by MB5
