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Wayne Akers Ford
Lake Worth, FL
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,377 reviews
December 31, 2025
5 I had a great experience! It was quick and smooth! My appointment was at 9 30am however I arrived earlier and I was looked after straight away! No hassles!!! Love it It was quick and smooth! My appointment was at 9 30am however I arrived earlier and I was looked after straight away! No hassles!!! Love it More
by viankav03
Verified Customer
December 31, 2025
I was charged for a diagnostic for my truck which I was told was a catalytic converter when I was having transmission issues. After expressing my concern that this would not fix the transmission they kept told was a catalytic converter when I was having transmission issues. After expressing my concern that this would not fix the transmission they kept the truck a few more days and then told me it was a torque converter to fix. Both of these issues would have been more than what the truck is worth and employees seemed unprofessional I bought this truck at this dealership less than two years ago.. More
by TERRYMEAG000
December 31, 2025
Awesome customer Service! Awesome service, and parts department! I drive 4 hours to continue all my Escape service at Wayne Akers because I trust my Esca0w will get the best s Awesome service, and parts department! I drive 4 hours to continue all my Escape service at Wayne Akers because I trust my Esca0w will get the best service! More
by n.n.berbes
December 31, 2025
They are very busy dealership yet work hard to make you feel valued as a customer. Work done on time and quickly feel valued as a customer. Work done on time and quickly More
by Balbinson123
Employees Worked With
December 31, 2025
JP and Shawntal were great. My interaction with Diego Torres, however, was disappointing and terrible at best. He said he’s the general sales manager of that dealership and if h My interaction with Diego Torres, however, was disappointing and terrible at best. He said he’s the general sales manager of that dealership and if he didn’t want to sell the truck to me, he’s not. Not a very good experience here every time I’ve come so take the other negative or neutral reviews into consideration. I just wanted to give them my money and another chance but this entire experience made me go elsewhere. Good customer service goes a long way and Diego Torres did not provide anything remotely close to that. More
by Blackf1fiddy
December 31, 2025
I have purchased several cars and trucks from WA Ford and continue to be satisfied. I bring my F150 in for service. I have always worked with Ben Buchanan and I trust his judgment. If ol Ben told me a rooste continue to be satisfied. I bring my F150 in for service. I have always worked with Ben Buchanan and I trust his judgment. If ol Ben told me a rooster was fixin to pull a 100-car coal train I would line up for a ticket. Great representative for the store. Great guy but not much on looks. More
by David.cantley38
Employees Worked With
Steve
December 30, 2025
Received terrible trade-value in my opinion. Used vehicle was not detailed prior to sale. Literally dried food left from previous owner. Used vehicle was not detailed prior to sale. Literally dried food left from previous owner. More
by JNILOC
December 29, 2025
My car was dropped off to Ben Bukenen on 12/18/25. He was very helpful keeping me updated that the car had to stay over the weekend and that it would be ready on 12/22. However I found out later on th He was very helpful keeping me updated that the car had to stay over the weekend and that it would be ready on 12/22. However I found out later on that he was on PTO the following week. Not his fault but no one kept me updated after countless calls that were left unanswered. I called sales to try to get someone from maintenance to answer and yet no callbacks were made. I had to visit the property on 12/23 in person to finally get an update. When I picked up my car the car was left filthy on the outside.. my tires were orange caused by well water from the sprinklers. Very apparent water spots all over the car. Not happy with the customer service and how my car was treated. Will not be coming to this dealership again. More
by SANCHEZGJUSTIN0301
December 28, 2025
It was a great easy experience. I would come back and buy from Diego and Wayne Akers again I would come back and buy from Diego and Wayne Akers again More
by GAVIN4109
December 28, 2025
They are always very attentive, although sometimes the service itself is not what I expected. service itself is not what I expected. More
by Jesus Gamarra
Employees Worked With
