Way Scarff Ford in Auburn

My last two trucks were purchased from Way Scarff Ford in Auburn,WA and both times I was given great customer service and value. Follow up service on my first truck Was excellent and I expect the same high q Auburn,WA and both times I was given great customer service and value. Follow up service on my first truck Was excellent and I expect the same high quality service on this one. More

Rob was great to work and answered all my questions. Helped me get the deal that I wanted. If you need someone talk to him. Helped me get the deal that I wanted. If you need someone talk to him. More

I took my truck in to have an alignment done. Dropped it off first thing in the morning instead of waiting for it like an idiot. They called me later that afternoon and let me know my truck was fixed. Georg off first thing in the morning instead of waiting for it like an idiot. They called me later that afternoon and let me know my truck was fixed. George did a great job getting my truck driving down the road straight again. More

The first time I looked at cars after being rear ended the day before, Andrew Deringer showed me 4 different SUV Ford models. I sat in them and he explained everything about each model. He also told me ab the day before, Andrew Deringer showed me 4 different SUV Ford models. I sat in them and he explained everything about each model. He also told me about the Lifetime Warranty Way Ford had and answered all sorts of questions I had. Andrew was polite, kind and professional. We told him that Way Ford was my preference. But that I was just beginning to look at cars. I wanted one that was American made to do my bit in supporting the US economy. But was still in shock about my car that was now wrecked by someone who said that he only looked away for a minute. Days later Rob Knowels helped me look at THE car I chose. Andrew was off that day. The car was a Manager Special so we couldn’t wait in case someone else was interested in it. Rob Knowels also was polite and courteous and took his time when he showed us the Ford Escape SE. I had so many questions and he answered all of them. He never rushed us and I even ended up with features that the standard Escape SE had. This was a courtesy car, with a very low mileage. I would like to thank Andrew, Rob and Way SCARFF for making this THE BEST EXPERIENCE EVER! More

A very good experience shopping for a new truck with the salesman. Robert Costales and the sales manager. As with every car dealer I have dealt with, there is way too much waiting time to get to the financ salesman. Robert Costales and the sales manager. As with every car dealer I have dealt with, there is way too much waiting time to get to the finance manager, who also did a good job. Process should be speeded up by allowing sales manager to do more of the paperwork ahead of time. More

As a woman alone, I was nervous about buying a car. That was until I met Rob Knowles at Scraff Ford. He was so easy to work with and went above and beyond to help find the perfect car for me at the right pr was until I met Rob Knowles at Scraff Ford. He was so easy to work with and went above and beyond to help find the perfect car for me at the right price. More

Rob Knowles was my direct contact and I can say I was stunned at the attentive service overall. I was treated respectfully and without a doubt know I got what i was looking for. I highly suggest this pla stunned at the attentive service overall. I was treated respectfully and without a doubt know I got what i was looking for. I highly suggest this place to people because of him. Good job Rob and thank you Samantha Turner More

I have known rob for years and he goes out of his way to make you feel good. And he is there to help you out the best he can. That’s just the way he is James p make you feel good. And he is there to help you out the best he can. That’s just the way he is James p More

Awesome service, very knowledgeable techs, and great management. One of the best dealers and service depts. Scheduling dept made it easy to get my car in. management. One of the best dealers and service depts. Scheduling dept made it easy to get my car in. More

Jared was very helpfull. Exellent customer Jared was very helpfull. Exellent customer service!!!! Very friendly which is big in my book! 👍😃 i am a repeat customer and am very Jared was very helpfull. Exellent customer service!!!! Very friendly which is big in my book! 👍😃 i am a repeat customer and am very happy I am. More