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Way Scarff Ford in Auburn

Auburn, WA

5.0
553 Reviews

501 Auburn Way N.

Auburn, WA

98002

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Showing 553 reviews

March 21, 2022

Mark and the sales team were great. Highly recommended. Thanks for making the process as smooth as it could be, especially for a first time buyer! More

by TJC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Emery
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

We appreciate the kind words for Mark and the team! Congrats on your first vehicle! Thank you for choosing Way Scarff Ford. -Chelsea Scarff

March 20, 2022

Friendly dealership and gave a great offer. Robert was very helpful and did a great job explaining the trade-in process. More

by Bruce M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

Thank you Bruce! We look forward to helping you next time! -Chelsea Scarff

March 19, 2022

Always great working with Robert Costales at Way Scarff! This is my third car from him and a stress-free process every time. More

by lisadesc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Costales
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

We are lucky to have a kind, helpful salesperson like Robert on the team! Thank you for the great review. -Chelsea Scarff

March 18, 2022

Respectful, honest, great communication, we would definitely recommend and use Robert Costales again! Great experience! More

by Bidwellbrats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT COSTALES
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

Congratulations on the new Bronco! Enjoy and thank you for choosing Way Scarff Ford. -Chelsea Scarff

March 01, 2022

We came in trying to test drive a hybrid escape, unfortunately it wasn't there yet and we found out it didn't have the features that we were looking for anyways. Piotr explained how easy it was to More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Piotr
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

Hi Lucy, glad you decided to order an escape. Great when you can customize it to fit your needs. Looking forward to helping out when it arrives! Thank you! -Chelsea Scarff

February 28, 2022

Honest and straightforward dealing. They were a pleasure to work with. An enjoyable experience and that may be rare! More

by Joynpat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Shelly
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

That means so much to us! Thank you so much! -Chelsea Scarff

February 19, 2022

Peter was very thorough and explained the entire ordering process for a vehicle for me. He managed to answer all of my questions and even had brochures to hand out! The best! More

by willsjudy52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

Thank you for the kind feedback for Peter. He is an awesome person and so helpful. We appreciate the feedback! -Chelsea Scarff

February 13, 2022

Robert was very patient with us. He took his time and answered all questions. He was also knowledgeable. More

by kpeasetch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Costales
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

Thank you for the generous review!

February 12, 2022

Francisco was very responsive, excellent communication and friendly. This was a very low pressure and relaxing experience. More

by Paul Park
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
February 12, 2022

Francisco was personal and honest. Worked with us to get the deal we needed and explained the steps (including wait time) to close the deal. More

by Mared
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 23, 2022 -

Way Scarff Ford in Auburn responded

Thank you for the great feedback for Francisco! Enjoy your vehicle :)

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