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Way Scarff Ford in Auburn

Auburn, WA

5.0
550 Reviews

501 Auburn Way N.

Auburn, WA

98002

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Showing 550 reviews

August 05, 2022

Robert is fantastic. Helpful, knowledgeable and patient. It took me a while to decide which car I was interested in. He showed me lots of options , answered questions a More

by Tinkgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
July 31, 2022

We visited Scarff Ford to look at a used convertible. We worked with Taivon Anderson. Taivon was very friendly and helpful. He answered all of our questions and if he didn’t know the answer he did the r More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taivon Anderson
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

We are grateful to have Taivon on our team - he is awesome! Thank you so much for sharing your positive feedback - we look forward to helping you again soon! -Chelsea Scarff

July 31, 2022

Outstanding customer sales service. The best I have experienced at a car dealership. Extremely, proactive, responsive and friendly. More

by craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Costales
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

Hi Craig, I really appreciate your positive review and feedback. We look forward to helping you again in the future! -Chelsea Scarff

July 30, 2022

Francisco was great, he gets 5 stars. Very courteous and helpful. Made sure we felt welcome and respected our decisions throughout the process. Worked with us to make the deal happen. More

by bfaulkner4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco, Brent and Rod I think (sales manager)
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

Thank you for the 5 star feedback for Francisco - he is an awesome salesperson and we are lucky to have him on the team!

July 30, 2022

Mike was wonderful to work with and will ask for him every time I come in to shop More

by smschmetzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furlong
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

We're so happy to hear this - thank you so much!

July 29, 2022

I came in to trade in my vehicle & check out another. I worked with an employee named Frank & he was very kind & very thorough. He made me feel welcomed & answered all my questions to the best of his abi More

by Jacob R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

Thank you for the excellent feedback, Jacob! We look forward to seeing you again! -Chelsea Scarff

July 29, 2022

Francisco was great, took his time to show us around and answer all our questions thoroughly. More

by Tania villa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco V
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

Glad to hear it! Thank you for sharing the positive feedback for Francisco. -Chelsea Scarff

July 29, 2022

Staff is friendly and nice. Salesman Guled or G took care of us and explained the process very well and answered all of our questions. Thank you guys for a hassle free experienc More

by Alex
Recommend Dealer
Yes
Employees Worked With
Guled, G
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

We are happy to assist you! G always provides the best customer service! Thank you for stopping by Way Scarff Ford - we look forward to helping again. -Chelsea Scarff

July 29, 2022

Very friendly staff and knowledgeable, I worked with Francisco as my wife and I are on our research process. Francisco was very helpful and answered all or questions. Will Definitely be coming here wh More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

Thank you so much for the 5 stars, Jeff! We look forward to helping you with your next vehicle purchase! -Chelsea Scarff

July 28, 2022

Mark Emery and Shelly Graves went over and above my expectations. Mark was great keeping me informed on the delivery process. He even came in on his day off knowing how important this day was for me. More

by Dow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Emery, Shelly Graves
Aug 05, 2022 -

Way Scarff Ford in Auburn responded

Thank you so much for the 5 star, thoughtful, review!! We can't wait to assist you with any automotive needs and your next vehicle purchase. Enjoy your Bronco :) -Chelsea Scarff

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