Waxahachie Ford

This dealership has had my vehicle since 11/15/2022 because the car would not start in the Ford Service department. They replaced the battery that day but informed me they were working on other issues. because the car would not start in the Ford Service department. They replaced the battery that day but informed me they were working on other issues. On 11/25 I was informed the other issues were because of a previous collision and the car would be moved to another department which was collision. The person in service lied and misled me on several occasions but the car was moved to collision and the person over my car there has been upfront with me. However, this dealer has had my car for 16 days and I am being told it was going to take another 2 -3 weeks. Over a month without my vehicle. This dealership is totally incompetent and not worth the time and frustration. More

Extremely friendly and easy to work with this dealership. My salesperson Scott Smith was very knowledgeable and was a pleasure to work with. He delivered the Tahoe to our house and kept me in the loop thro My salesperson Scott Smith was very knowledgeable and was a pleasure to work with. He delivered the Tahoe to our house and kept me in the loop through the whole process. If you want a great selection of vehicles and great service. Shop at Waxahachie Autoplex. More

STAY AWAY FROM WAXAHACHIE FORD! There are better places out there that you can trust. Don’t trust them! Always check your oil after an oil change! Some places don’t change it and There are better places out there that you can trust. Don’t trust them! Always check your oil after an oil change! Some places don’t change it and you will not know until you check it. Warning! Stay Away! More

Waxahachie ford really helpful quick and easy process to buying a car thankyou Orlando Martinez buying a car thankyou Orlando Martinez More

Stanley was great and got us taken care of. He was so friendly and personable I would definitely recommend. He was so friendly and personable I would definitely recommend. More

Be warned they will scam you. They had my truck 2 weeks said service parts were leaking on ac. Picked it up ac still not working right. Took it back then it needs 2000 dollars wor They had my truck 2 weeks said service parts were leaking on ac. Picked it up ac still not working right. Took it back then it needs 2000 dollars worth of repairs. Told them no thanks fixed it for $45. More

Service manager was very Profesional and mad things right. He even took the time out to deliver my truck to me. Greatly appreciate it. right. He even took the time out to deliver my truck to me. Greatly appreciate it. More

Best experience I ever had great communication my car was in and out and was even washed thanks Hayley in and out and was even washed thanks Hayley More

Very professional environment. Took my vehicle in for oil change and a recall. Jacob in services approached us immediately signaled off positive energy and good vibes. This is impo Took my vehicle in for oil change and a recall. Jacob in services approached us immediately signaled off positive energy and good vibes. This is important to me, because at different Ford locations I’ve visited, the advisors and techs make you feel like you are bothering them with questions and concerns. Jacob’s willingness to truly listen to what you have to ask and say , for me is the most important thing any advisor can do for you. This goes for other advisors and employees here at this location. Everything was done in a timely manner. I did have to return another day to get a part installed on my vehicle and once again Jacob was right there to ensure him and his team were able to square us away. Since, I’ve made this the only location I will ever come back to even while there’s another Ford Dealer 6 minutes away from my house. More