
Waxahachie Ford
Waxahachie, TX
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dishonest advertising strategies went to this dealership after receiving a mailer claiming they would give me more than blue book value for my 2013 Chrysler Town and Country. I certai went to this dealership after receiving a mailer claiming they would give me more than blue book value for my 2013 Chrysler Town and Country. I certainly understand you are not always going to get what you feel is the right price for your trade, but they came in $5500 less than what they claimed I could possibly get for my trade. Then they add all the extras ( nitrogen in tires, tinted windows, etc. ) for an astronomical price. The salesman was great, but the sales managers are not worth dealing with. Don't waste your time going to this dealership. I don't appreciate the smoke and mirrors approach to selling cars, but that's exactly what you will get there. More
Excellent Truck Buying Experience Shawn was a pleasure to work with. He followed through very well, and was professional and courteous. He returned my calls very quickly. He went th Shawn was a pleasure to work with. He followed through very well, and was professional and courteous. He returned my calls very quickly. He went the extra mile to get me my truck! If all car dealers were like Shawn, people would enjoy shopping for a new vehicle. More
Over and beyond Great experience ... The staff went over and beyond ... Very knoligable and went quickly ...I would recommend all my family and friends to buy and ser Great experience ... The staff went over and beyond ... Very knoligable and went quickly ...I would recommend all my family and friends to buy and service their vehicles.. More
What a joke I had been looking at a car there, keeping track of it for more then 4 months. Decided to go, filled my application online and spoke with Chris Barnes I had been looking at a car there, keeping track of it for more then 4 months. Decided to go, filled my application online and spoke with Chris Barnes. Before I even stepped foot there Chris and I spoke, we talked about the cars price and he assured me they would "honor the internet price". Which I have prof of as well, we went, talked, test drove it. The car was so dirty and had a big deep scratch. Wanted a better interest rate so we came back the next day with a co signer. The next day they changed the ad price over two thousand dollars "what a coincidence" told Chris about the honor price, he left and then came Hendrix. What a joke of him, told him about the "honor" and he said I did not qualify for it, asked him why would it go up in price then, after 4 months of tracking the car at the same price, it goes up the day I want to buy it? Hendrix said he changed it, and I can get it for the new price, not for the old one and at the old price I did not qualify for the incentives, and for the new price I could get incentives I would still pay 2,000 over the "honor" price , if I could get the incentives now, why couldn't I get them at the "honor price". They just wasted my time false advertising, and did not "honor" the price I have prof of, he knew I was right and was he just making stuff up. They just try to get over you, thinking we are sitting ducks, I did my homework and they knew it. More
Sales Associate Shawn Lawrence is top notch in my book. I would not consider going to any other dealership, or buying from any other salesman. Shawn has spent as much time as necessary to ensure that the I would not consider going to any other dealership, or buying from any other salesman. Shawn has spent as much time as necessary to ensure that the choice made is what is best for me, the customer and my future investment. I would definately be a repeat customer, as long as Shawn remains at the dealership. More
Best car buying experience ever! I received individualized attention, everyone was very respectful, and they really worked to get me the exact car I wanted at a fair price. individualized attention, everyone was very respectful, and they really worked to get me the exact car I wanted at a fair price. More
Every aspect of the transaction went very smoothly. The demo, the test drive, paper work and finance was extremely customer friendly. I would highly recommend this dealership to my friends and relatives. demo, the test drive, paper work and finance was extremely customer friendly. I would highly recommend this dealership to my friends and relatives. More
Shawn Lawrence is a top notch salesman. He has worked with me with such patience, exploring every possible option to find what is best for me. with me with such patience, exploring every possible option to find what is best for me. More
I was looking to purchase a car and totally wanted the best experience possible without all the hassles. Waxahachie autoplex made the experience very convenient and stress free. I would recommend the de best experience possible without all the hassles. Waxahachie autoplex made the experience very convenient and stress free. I would recommend the dealership to everyone I know. Thank you. More
Everyone at the dealership were awesome. I will send all my friends and family there to buy a vehicle. They were very professional and really helped me choose the right vehicle for me. my friends and family there to buy a vehicle. They were very professional and really helped me choose the right vehicle for me. More