Waxahachie Ford

Everyone from my salesman Corbin to the supervisor was very calm and listened to what I wanted. This was the best experience I have had with a car dealer in years. Professional, courteous and knowledgeabl very calm and listened to what I wanted. This was the best experience I have had with a car dealer in years. Professional, courteous and knowledgeable is hard to find. I will be a customer for years to come. More

Always professional, not pushy, takes time to explain details and all options. I’m a repeat customer details and all options. I’m a repeat customer More

Good experience with this dealer. Clean,friendly and knowledgeable. I will recommend this dealer to my friends in the future for their nest car purchase. Clean,friendly and knowledgeable. I will recommend this dealer to my friends in the future for their nest car purchase. More

Great experience. No high pressure and a seamless deal. I appreciate a dealership that doesn’t waste my time. No high pressure and a seamless deal. I appreciate a dealership that doesn’t waste my time. More

Great customer service! ! They know how to treat a lady..thanks Matt and Errick!! Thank you!! ! They know how to treat a lady..thanks Matt and Errick!! Thank you!! More

Fantastic customer service! When buying a pre-owned vehicle, you're treated like you're buying a brand new car! When buying a pre-owned vehicle, you're treated like you're buying a brand new car! More

Top notch salesperson and finance manager! The guys in the service were also very helpful! The guys in the service were also very helpful! More

Excellent service. Josh and Fernando were very patient with us and took care of us. Two thumbs up!! Josh and Fernando were very patient with us and took care of us. Two thumbs up!! More

Exceptional services provided by Eric Williams my salesman and the finance manager Mr. Coppock. Their help in getting me into my 2021 Ford F150 was outstanding! salesman and the finance manager Mr. Coppock. Their help in getting me into my 2021 Ford F150 was outstanding! More

I took my 2012 Chrysler 300 to Waxahachie Dodge Chrysler Jeep Ram at 2405 N. Interstate 35E, Waxahachie, TX 75165 on July 6, 2023. My vehicle had three recalls which were addressed and fixed. My concerns we Jeep Ram at 2405 N. Interstate 35E, Waxahachie, TX 75165 on July 6, 2023. My vehicle had three recalls which were addressed and fixed. My concerns were overheating with a charge of $1,943.81and a grinding noise with a charge of $2,239.95. I had to initiate texts to Brianna Winstead about the status of my car twice. I was informed late evening on July 18, 2023 that my car was "washed up and ready to go!" I picked it up on July 19, 2023 early that morning, their driver test drove it with my husband, but it was filthy inside (grass on both front seats & floor areas) & out. It still made a little grinding noise (turning left) during the test drive, but was told that it should go away after a few miles driven. The grinding noise has not ceased and the car is still overheating as it was prior to being service. Therefore, nothing was fixed. I left a voicemail and detailed text message on August 10, 2023 for Jonathan the service manager. As of today, September 6, 2023, I have never received a call back nor text from him. I really need these issues resolved and need to know what can be done with paying $4,450.06 to have them fixed. If I had to rate their service, it would be 0/5 stars because I am very dissatisfied. There was no good customer service because I stood in the office for over five minutes before anyone offered to help me. I am very reluctant to take it back to the same dealership, because I do not trust the lack of customer service and lack of care that was displayed. This was a very unfortunate experience. More