Waxahachie Ford

Purchased a new 2016 Ford Mustang for my son. Our Sale person was Daniel Lawrence. I have purchased over 40 new vehicles in my lifetime and I found Daniel to be one of the most helpful and profe Our Sale person was Daniel Lawrence. I have purchased over 40 new vehicles in my lifetime and I found Daniel to be one of the most helpful and professional salesman I've met. He made my son feel comfortable and explained and demonstrated all the functions on the new vehicle. We had a problem with the car about a week later. I called Daniel and in no uncertain terms told him to come and get the xxx vehicle out of my driveway. Again he was very professional and sent a tow truck within two hours to pick up the car. He kept me informed while the car was being serviced. By the way the problem was not with the car but with a rodent that crawled up and into the engine bay and chewed through some wiring. The car was serviced and the service manager (Nick I believe) was just a professional. I would recommend Waxahachie Ford and in particular Daniel to anyone in Ellis county looking for a new vehicle. Daniel- I'm sorry I yelled at you. Keep up the good work! More

Excellent Experience Shawn and Austin were very helpful with all of our questions regarding the new 2015 Ford F-150's. They made our shopping experience very easy. All of Shawn and Austin were very helpful with all of our questions regarding the new 2015 Ford F-150's. They made our shopping experience very easy. All of their answers were clear, concise, and to the point. We would highly recommend this dealer to anyone. More

Very Easy Deal I went to buy a Jeep and in less than 2 hours left there with my Jeep. My salesmen, Nicholas and Brice, were very accommodating and easy to work with I went to buy a Jeep and in less than 2 hours left there with my Jeep. My salesmen, Nicholas and Brice, were very accommodating and easy to work with. I would highly recommend them. More

Very Deceptive Dealer. If you want to get taking advantage of shop here. Shopping for a mustang, done research, so I was prepared, ask for their best deal, came back with a If you want to get taking advantage of shop here. Shopping for a mustang, done research, so I was prepared, ask for their best deal, came back with a 1000,00 which was the Ford rebate, when I told them I found the same car with higher msrp 5 k less, they question my integrity, I produced the stock number which they checked...then said yes we can match that. They have zero customer service skills. Very deceptive and Rude, especially the Sales Manager....James. More

Weird and Rude Salesman This has to be the strangest dealership I have ever visited. I've been around awhile and have purchased many vehicles in my day and dealt with many ca This has to be the strangest dealership I have ever visited. I've been around awhile and have purchased many vehicles in my day and dealt with many car salesman but this place was very wierd. There were several very young salesman just standing around outside. When I inquired about a vehicle from one of them I was immediatley approach by another salesman who appeared to be there lead salesman Justin Bowers. All the other salesman seemed to move back and let him do all the talking. Justin only wanted to talk about all the vehicles he had sold and the number of tatoos he had. He also mentioned something about being scared to purchaes a vehicle from him. I'm not sure if this indicative of the dealership but he seemed to be the salesman in charge and had a very wierd and untrusting manner to his personna. I would defintely stay away from this place. More

dishonest advertising strategies went to this dealership after receiving a mailer claiming they would give me more than blue book value for my 2013 Chrysler Town and Country. I certai went to this dealership after receiving a mailer claiming they would give me more than blue book value for my 2013 Chrysler Town and Country. I certainly understand you are not always going to get what you feel is the right price for your trade, but they came in $5500 less than what they claimed I could possibly get for my trade. Then they add all the extras ( nitrogen in tires, tinted windows, etc. ) for an astronomical price. The salesman was great, but the sales managers are not worth dealing with. Don't waste your time going to this dealership. I don't appreciate the smoke and mirrors approach to selling cars, but that's exactly what you will get there. More

Over and beyond Great experience ... The staff went over and beyond ... Very knoligable and went quickly ...I would recommend all my family and friends to buy and ser Great experience ... The staff went over and beyond ... Very knoligable and went quickly ...I would recommend all my family and friends to buy and service their vehicles.. More

Excellent Truck Buying Experience Shawn was a pleasure to work with. He followed through very well, and was professional and courteous. He returned my calls very quickly. He went th Shawn was a pleasure to work with. He followed through very well, and was professional and courteous. He returned my calls very quickly. He went the extra mile to get me my truck! If all car dealers were like Shawn, people would enjoy shopping for a new vehicle. More

What a joke I had been looking at a car there, keeping track of it for more then 4 months. Decided to go, filled my application online and spoke with Chris Barnes I had been looking at a car there, keeping track of it for more then 4 months. Decided to go, filled my application online and spoke with Chris Barnes. Before I even stepped foot there Chris and I spoke, we talked about the cars price and he assured me they would "honor the internet price". Which I have prof of as well, we went, talked, test drove it. The car was so dirty and had a big deep scratch. Wanted a better interest rate so we came back the next day with a co signer. The next day they changed the ad price over two thousand dollars "what a coincidence" told Chris about the honor price, he left and then came Hendrix. What a joke of him, told him about the "honor" and he said I did not qualify for it, asked him why would it go up in price then, after 4 months of tracking the car at the same price, it goes up the day I want to buy it? Hendrix said he changed it, and I can get it for the new price, not for the old one and at the old price I did not qualify for the incentives, and for the new price I could get incentives I would still pay 2,000 over the "honor" price , if I could get the incentives now, why couldn't I get them at the "honor price". They just wasted my time false advertising, and did not "honor" the price I have prof of, he knew I was right and was he just making stuff up. They just try to get over you, thinking we are sitting ducks, I did my homework and they knew it. More

Sales Associate Shawn Lawrence is top notch in my book. I would not consider going to any other dealership, or buying from any other salesman. Shawn has spent as much time as necessary to ensure that the I would not consider going to any other dealership, or buying from any other salesman. Shawn has spent as much time as necessary to ensure that the choice made is what is best for me, the customer and my future investment. I would definately be a repeat customer, as long as Shawn remains at the dealership. More