Waxahachie Ford

service department I send my truck to check on transmission leaks and after one week my transmission continued leaking and also my transmission pan was bent during the j I send my truck to check on transmission leaks and after one week my transmission continued leaking and also my transmission pan was bent during the job time so I went with Jerad and talk to him about the issues and he refused to work on my truck even you cause the problem. And I agree with the other person bad customer service with Jerad and he thinks he can walk over you. More

My New Dodge I just bought two new dodges was very please with the salesman who helped me with my trades and service Will and White Feather was ver helpful I woul I just bought two new dodges was very please with the salesman who helped me with my trades and service Will and White Feather was ver helpful I would be more than happy to deal with them aging Thanks Hubert Carter More

Great Service Department This is our first dodge vehicle and I am just so happy we selected this dealership for service needed. Blake Ness was awesome he got our vehicle fixed This is our first dodge vehicle and I am just so happy we selected this dealership for service needed. Blake Ness was awesome he got our vehicle fixed in minutes and had great customer service. More

Thank God This was the best experience I've ever had at a car dealership. I thank God for good salesmen who don't hassle you or try to get you buy something oth This was the best experience I've ever had at a car dealership. I thank God for good salesmen who don't hassle you or try to get you buy something other than what you came in for. More

Service Department focused on customer service I had the best experience with the service department at Waxahachie Dodge. Justin is a great service advisor and is focused on making sure that I was I had the best experience with the service department at Waxahachie Dodge. Justin is a great service advisor and is focused on making sure that I was taken care of. They looked at the vehicle within 24 hours, when all the other dealer estimated a week before they could diagnose my van. They have earned my business, and I will gladly drive the 30 minutes to get there, even though there are 2 other dealerships within 5 miles of my house! More

My Jeep Buying was hassle free, no gimmicks, or smoking mirrors, everything is right up front. Mike White, answered all of my questions and was more than happ Buying was hassle free, no gimmicks, or smoking mirrors, everything is right up front. Mike White, answered all of my questions and was more than happy to offer his knowledge about my Jeep, and the features of my Jeep. After having my new Jeep for a few days, I came back with more questions that he was more than happy to answer. I highly recommend going to Waxahachie Ford Chrysler Jeep Dodge Ram, for your next vehicle. Sincerely, Renee' Dodd More

Ready to please I traded in my 2012 Ram Laramie for a 2016 Ram Laramie. My sales person was Shaun Schultz. Very friendly guy and very knowledgeable about the vehicle, I traded in my 2012 Ram Laramie for a 2016 Ram Laramie. My sales person was Shaun Schultz. Very friendly guy and very knowledgeable about the vehicle, which I appreciated. He worked hard to get the deal sealed. But ultimately the decision, as we know, is the sales manager call. David Lorenz was most accommodating in this regard, Thanks Mr. Lorenz. More

jared the service manager is a joke bought over a dozen cars and trucks from this dealership over the past few years...everyone is always professional and curteous except for jared...hes bought over a dozen cars and trucks from this dealership over the past few years...everyone is always professional and curteous except for jared...hes the arrogant,snooty,holier than thou service manager...my mustang gt has been their three weeks with a bad processor,and on monday,the 7'th of december,2015,i went in to his office to discuss why it would probably take another three weeks or more to get a processor,his only response to me was"i cant xxxx you a part" what an xxxxxxx...he has been smug ever since i started dealing with that place......if it isnt made right in next few days,i will never buy another car or truck from their again,as will none of my family or friends.... More

Purchased a new 2016 Ford Mustang for my son. Our Sale person was Daniel Lawrence. I have purchased over 40 new vehicles in my lifetime and I found Daniel to be one of the most helpful and profe Our Sale person was Daniel Lawrence. I have purchased over 40 new vehicles in my lifetime and I found Daniel to be one of the most helpful and professional salesman I've met. He made my son feel comfortable and explained and demonstrated all the functions on the new vehicle. We had a problem with the car about a week later. I called Daniel and in no uncertain terms told him to come and get the xxx vehicle out of my driveway. Again he was very professional and sent a tow truck within two hours to pick up the car. He kept me informed while the car was being serviced. By the way the problem was not with the car but with a rodent that crawled up and into the engine bay and chewed through some wiring. The car was serviced and the service manager (Nick I believe) was just a professional. I would recommend Waxahachie Ford and in particular Daniel to anyone in Ellis county looking for a new vehicle. Daniel- I'm sorry I yelled at you. Keep up the good work! More

Excellent Experience Shawn and Austin were very helpful with all of our questions regarding the new 2015 Ford F-150's. They made our shopping experience very easy. All of Shawn and Austin were very helpful with all of our questions regarding the new 2015 Ford F-150's. They made our shopping experience very easy. All of their answers were clear, concise, and to the point. We would highly recommend this dealer to anyone. More