Waxahachie Ford

Wonderful and Excellent experience! I went to Waxahachie to buy a car with a friend who knew some of the personnel at this dealership. Because she bought there before, she was able to g I went to Waxahachie to buy a car with a friend who knew some of the personnel at this dealership. Because she bought there before, she was able to guide me in this experience. First of all, they were extremely friendly, which is very important because buying a car can be a harrowing experience (but it was not that stressful). Secondly, each person I met was extremely helpful with the budget under which I was working and they made the numbers work to my satisfaction. I am extremely pleased with this experience and I would recommend Waxahachie Ford to others who want a good experience. More

Bought new car Went to buy a truck and made it really clear what I wanted and how much would be able to pay a month. Got a migraine while I was there told them I had Went to buy a truck and made it really clear what I wanted and how much would be able to pay a month. Got a migraine while I was there told them I had a headache and they laughed. Thought I was kidding. Became the not so proud owner of a truck that cos about 200 dollars more than I wanted to pay. When I called them to tell them I would just come back for my previous vehicle they said they had already sent it to auction and I should have changed my mind earlier. But they had not told me the perimeter of time I had to Change my mind or I could of come sooner. Waited several days for sales manager to return my call but he never did. I have bought cars from them for 20 years, but I won't be making it 21. Would rather ride a donkey anywhere I have to go. More

Huge Disappointment! I purchased a new 2017 Ford Escape from Waxahachie Autoplex in June. I purchased the car with hail damage therefore they offered to fix them for free. I purchased a new 2017 Ford Escape from Waxahachie Autoplex in June. I purchased the car with hail damage therefore they offered to fix them for free. I took my car in for the service they were going to provide and ended up having a bigger problem. I returned to pick-up my car after they did an oil change and repaired my hail dent and there was a large stain on my passenger seat. After being told they would do a full detail on my car, I left and drove home again in a loaner vehicle. I was informed my car was ready and drove back to the dealership, where I was disappointed once again. The stain was still visible on my seat and they also informed me my A/C was broken. I do not live close to the dealership, the roundtrip for each trip is about 130 miles. I leave once again in a loaner for the 3rd time and go home. I am called a couple days later and told my car is ready again, so I go to pick it up. This time the stain is gone and my A/C fixed however their "full detail" looked like crap. I had water spots all over my car that were very difficult to get off. I did my customer satisfaction survey and got a response from the dealership. They offered me a gift card for the gas it cost me to drive up there so many times. I have not received this gift card in the mail like promised and cannot get anyone to return my phone calls. I also paid for Nitrogen filled tires, and my tires are not filled with Nitrogen. This dealership is a huge disappointment for me, and I am not happy with the quality of the work done on my car. The only thing this dealership has going for them is that their service advisors are very polite. More

Very happy Buying a car can be a long drawn out process. Clayton made it as quick and painless as he could. I will definitely purchase my next car from here. Buying a car can be a long drawn out process. Clayton made it as quick and painless as he could. I will definitely purchase my next car from here. More

Great service! I had a great experience. My salesman Clayton Cochran made my first car purchase an easy one and answered all my questions! I definitely did not think I had a great experience. My salesman Clayton Cochran made my first car purchase an easy one and answered all my questions! I definitely did not think i would be leaving with a brand new Jeep! More

Easiest car buying experience I have ever had! The sales staff is very friendly and fast. They do not mess around with numbers and get straight to the business. The finance guy was very knowledgeab The sales staff is very friendly and fast. They do not mess around with numbers and get straight to the business. The finance guy was very knowledgeable and helped me make the best decision financially and helped protect my investment. Couldn't ask for a better Ford dealership to do business with. More

Best place to do business! Excellent place to do business!! Buying a new truck or car can be overwhelming to even think about! The sales staff at Waxahachie Ford make it a rema Excellent place to do business!! Buying a new truck or car can be overwhelming to even think about! The sales staff at Waxahachie Ford make it a remarkable experience. More

Tyler Preston is the man to go see. Have bought 2 vehicles from this guy. My next one will be through him too. Called him on his day off and he was more than happy to help me out with pu Have bought 2 vehicles from this guy. My next one will be through him too. Called him on his day off and he was more than happy to help me out with purchasing my new car. He works hard to get you the best deals and has the best customer service around. More

New car purchase Timothy Trawick my sales person was awesome. We became frustrated with the process of the loan. Timothy reassured us that everything would be ok. W Timothy Trawick my sales person was awesome. We became frustrated with the process of the loan. Timothy reassured us that everything would be ok. When we were truly ready to give up, he was not pushy but instead took time to look at the other option we were looking at for a car and then showed us the benefits of the car purchase with him. I would recommend any of my friends and family to him, More

2017 F - 150 Sport Crewcab I stopped at Waxahachie Ford just to look and maybe purchase a vehicle. The salesman David Thornhill was very nice and not pushy at all. I didn't fin I stopped at Waxahachie Ford just to look and maybe purchase a vehicle. The salesman David Thornhill was very nice and not pushy at all. I didn't find what I was looking for so, David went inside to look on his computer. David and his boss found the truck I wanted. The finance manager Dustin Hambrick was very nice and helpful. I ended up with a Ford F - 150 Sport Crew cab. I am very happy with my purchase and the way I was treated. Mary Coker More