Waxahachie Ford

Tyler Preston is the man to go see. Have bought 2 vehicles from this guy. My next one will be through him too. Called him on his day off and he was more than happy to help me out with pu Have bought 2 vehicles from this guy. My next one will be through him too. Called him on his day off and he was more than happy to help me out with purchasing my new car. He works hard to get you the best deals and has the best customer service around. More

New car purchase Timothy Trawick my sales person was awesome. We became frustrated with the process of the loan. Timothy reassured us that everything would be ok. W Timothy Trawick my sales person was awesome. We became frustrated with the process of the loan. Timothy reassured us that everything would be ok. When we were truly ready to give up, he was not pushy but instead took time to look at the other option we were looking at for a car and then showed us the benefits of the car purchase with him. I would recommend any of my friends and family to him, More

2017 F - 150 Sport Crewcab I stopped at Waxahachie Ford just to look and maybe purchase a vehicle. The salesman David Thornhill was very nice and not pushy at all. I didn't fin I stopped at Waxahachie Ford just to look and maybe purchase a vehicle. The salesman David Thornhill was very nice and not pushy at all. I didn't find what I was looking for so, David went inside to look on his computer. David and his boss found the truck I wanted. The finance manager Dustin Hambrick was very nice and helpful. I ended up with a Ford F - 150 Sport Crew cab. I am very happy with my purchase and the way I was treated. Mary Coker More

This is the most pleasant experience I ever had I have been to several dealerships in the past all have been high pressure environments where the salesperson listens very little to what you want. He I have been to several dealerships in the past all have been high pressure environments where the salesperson listens very little to what you want. Here we went in and payed out what we wanted we were shown every vehicle in those guidelines we laid out the pavements we were looking for and they did what they could to accommodate we left with the vehicle and the payments we were looking for couldn't be happier. More

Five Star Service My family needed a car due to an accident over the holiday season. We were not prepared to make a large purchase, however, due to the circumstances, w My family needed a car due to an accident over the holiday season. We were not prepared to make a large purchase, however, due to the circumstances, we had to purchase quickly since our damaged vehicle was beyond repair. We were already stressed and simply needed to figure out what we liked. We had no idea. On a drive, going from neighborhood to neighborhood, we landed at Waxahachie Dodge/Jeep. The service was amazing! Everyone involved understood the urgency of our need, the untimeliness of events, and the inconvenience of the holiday schedule. They all came together and made it happen for us. The finance department was incredible and when do you ever get to say that. That is usually the most stressful part of any large purchase. Not only was it a success but it was the best experience we ever had purchasing a vehicle. My family has had nine vehicles in our lifetime and by far, "buy far", this one was the best. Everyone deserves VIP/Five Star Service! Purchase your next vehicle at Waxahachie Dodge/Jeep and you will receive it, too! More

Great Service The service center did a great job and was very courteous when I took my car in for an oi change. They did the job quickly and even washed my car be The service center did a great job and was very courteous when I took my car in for an oi change. They did the job quickly and even washed my car before returning it. Thanks for a great job. More

Poor Sales Experience Started out they said they would beat any other deal. But were very vague about their deal. I told him I had a better deal, so Michael insisted on s Started out they said they would beat any other deal. But were very vague about their deal. I told him I had a better deal, so Michael insisted on seeing the deal. I sent him a copy of a deal I had in hand via text. They came back with statements that the other dealer will not fulfill and I was being deceived. Michael stated he doubted the truck even existed. I told him I had the sticker and photos. I finally just asked if they were going to give me a price. No response. After a series of many text messages back and forth, I sent Michael one last text to his phone stating "Michael, should I assume you cannot come up with a good price on that truck?". Of course, no response. So, I went with the other deal. They were wrong, I bought the truck Poor customer service at this dealer. More

Treatment of buyer I have bought several new or your vehicles over my lifetime. I have never had the concern shown to be before like I got at this dealership. I was actu I have bought several new or your vehicles over my lifetime. I have never had the concern shown to be before like I got at this dealership. I was actually treated like I was the most important thing that they could deal with at the time. More

Fast and professional I was treated like a respected member of the family. I had to come back in 2 days and they quickly took care of the problem. I was treated like a respected member of the family. I had to come back in 2 days and they quickly took care of the problem. More

Quality sales personnel. Go see Justin at Waxahachie Ford. He knows the vehicle specs and equipment inside and out. Down to earth and goes all out to get you the best deal p Go see Justin at Waxahachie Ford. He knows the vehicle specs and equipment inside and out. Down to earth and goes all out to get you the best deal possible. You won't be disappointed! More