Waxahachie Ford

Tried to get me to do work that didn’t need to be done Radio wasn’t working tried to sell me a new one When the radio just needed flashed. Told me I needed tie rod ends hen I didn’t. Tried to get me to Radio wasn’t working tried to sell me a new one When the radio just needed flashed. Told me I needed tie rod ends hen I didn’t. Tried to get me to pay 1800 +800 for radio!!! Got new brakes and lower ball joints with lifetime warranty for 1000.00 Did not need radio The system just needed to be flashed! More

Service 2008 Ford I am very pleased with the service I received from Waxahachie Ford, CJ was excellent he is so helpful and kind very knowledgeable regarding what my au I am very pleased with the service I received from Waxahachie Ford, CJ was excellent he is so helpful and kind very knowledgeable regarding what my automotive needs. Thank you CJ More

Customer Service Charlie at a Waxahachie Ford did a great job! He listened to everything I needed addressed and he kept me posted on the progress of the service. Charlie at a Waxahachie Ford did a great job! He listened to everything I needed addressed and he kept me posted on the progress of the service. More

Great Sales Person and Finance Dept and Service Person Had a great Sales Person, Orlando Martinez, Finance Dept and Service Person Javier Palos. A lot to learn in programming new vehicle and Orlando has Had a great Sales Person, Orlando Martinez, Finance Dept and Service Person Javier Palos. A lot to learn in programming new vehicle and Orlando has been very helpful. More

Thank you After recent auto accident which totaled my vehicle the sales man Radfiord P. and personal at this dealership went out of their way, to work with me After recent auto accident which totaled my vehicle the sales man Radfiord P. and personal at this dealership went out of their way, to work with me and find me the right vehicle and the right financing for me. Also, a recent recall on my vehicle was fixed properly and courteously with no need for an appointment the C. J. ( service personnel) were excellent. Overall great experience. Thank you very much! More

Service Charlie Lewis is the man to go to , for any car/ truck service. He’s always happy to help as best he can and leave us more than satisfied every time. Charlie Lewis is the man to go to , for any car/ truck service. He’s always happy to help as best he can and leave us more than satisfied every time. He is awesome. More

Good service I brought my Mustang in at 8:45am for a scheduled appointment to replace passenger side air bag. Service advisor Stanley Jaglowsky was friendly and in I brought my Mustang in at 8:45am for a scheduled appointment to replace passenger side air bag. Service advisor Stanley Jaglowsky was friendly and informative. He said I would have my car back before 12:00 and he was true to his word. We picked it up around 11:00 that same day. More

Excessive Road Noise An incident in which the left front and rear tire struck a curb aggressively. Initial repairs made by another service center. Excessive road or tire An incident in which the left front and rear tire struck a curb aggressively. Initial repairs made by another service center. Excessive road or tire noise after the initial repair. I have dealt with a number of service centers through 26 automobiles over the last 65 years. Waxahachie Ford corrected the problem with excellent results. Every person I dealt with in the service department were very knowledgeable. They knew their job,well trained and were extremely helpful ; Kept me advised of the progress. David DeLeon went beyond his need and called me from his home to advise me after he failed to get an answer on my voice mail. I would rate the service and results as the finest I have ever experienced. Thank you very much. All future service will be accomplished at your service center. gs More

Auto Sales 2018 The dealership is near my home and the people are great people to deal with. Orlando Martinez is my salesperson very up to date on the explorer tha The dealership is near my home and the people are great people to deal with. Orlando Martinez is my salesperson very up to date on the explorer that I lease, Dustin Hambrick was the finance Mgr. was very helpful. More

Oil change Went in for a oil change and Cameron Dean was so helpful. Got it done in a timely manner. He informed me of a marker light that was out. That I was n Went in for a oil change and Cameron Dean was so helpful. Got it done in a timely manner. He informed me of a marker light that was out. That I was not Aware of. More