Waxahachie Ford

Excellent They always do a very good job on my vehicles and if something needs fixing they let. Me know, I would highly recommend bringing your vehicles here. They always do a very good job on my vehicles and if something needs fixing they let. Me know, I would highly recommend bringing your vehicles here. More

Fantastic Service Stanley listened to us when we were experiencing soaking floor mats on our brand new Ford Super Duty. He assured me they would find out the cause and Stanley listened to us when we were experiencing soaking floor mats on our brand new Ford Super Duty. He assured me they would find out the cause and it would be fixed completely. We left the truck off the day before Thanksgiving. So I want to thank Waxahachie Ford for loaning us a car during the busy holiday. We had our truck back within a week and it is good as new. Thanks, also, to Stanley for his fantastic customer service!! More

Basic maintenance handled promptly and professionally Had basic maintenance performed. Service advisor as always was courteous, professional, and provided clear communication. Work performed promptly and Had basic maintenance performed. Service advisor as always was courteous, professional, and provided clear communication. Work performed promptly and efficiently. Will definitely return for all my service needs. More

Wrong made right We had an apponitment and they were running behind, but communication was excellent and all was taken care of and greatly appreciated! Communication We had an apponitment and they were running behind, but communication was excellent and all was taken care of and greatly appreciated! Communication is the key! Great job! More

Cost estimate incorrect The work done at this dealership is good but the costs seem somewhat dishonest. They reset an electronic item on my truck because it was not respond The work done at this dealership is good but the costs seem somewhat dishonest. They reset an electronic item on my truck because it was not responding to my key fob. They estimated it would be $600 and when I went in to pick it up the invoice was much higher but the service advisor just marked through it and charged me a flat $600. Later I had a coil replaced with a tuneup and the invoice $100 over the estimate and they didn’t do anything extra. I don’t trust them. More

Truck Purchase I really enjoyed working with Casey in the purchase of my new F250. He listened to my needs and desires and went above and beyond to obtain the price I really enjoyed working with Casey in the purchase of my new F250. He listened to my needs and desires and went above and beyond to obtain the price I needed to seal the deal. More

My home dealership We appreciate the time Justin spent helping me get my two trucks to the dealership for trade and helping me make the right decision on the truck I lov We appreciate the time Justin spent helping me get my two trucks to the dealership for trade and helping me make the right decision on the truck I love and wanted. This truck is the nicest truck I’ve ever had and can’t believe all the bells and whistles it has on it. Once again thank you Justin Bower Merry Christmas to my new dealership family ! More

Easy Car Buying I knew what I wanted in a car but, since I hadn’t had a Ford for a while, I didn’t know the models. Casey listened and was able to match my needs to I knew what I wanted in a car but, since I hadn’t had a Ford for a while, I didn’t know the models. Casey listened and was able to match my needs to the correct car. He even found the color I wanted. Dustin helped put everything together and soon I was driving away in my new Escape Titanium! More

Fast, easy and knowledgeable. We went th Waxahachie Ford just to look. We were not planning on buying until around March. We were met by a salesman and he said they were dealing on We went th Waxahachie Ford just to look. We were not planning on buying until around March. We were met by a salesman and he said they were dealing on the 2018 because it was the end of the year. I told him ok he could get us a quote but it needed to be the bottom line of what he would take. He went in to talk to manager and came back with a terrific price and we bought it then and there. We have now found a new dealership that we will do business with again. Thank you Gonzo and Justin. More

Great Service and Dealership The guys at Waxahachie Ford were awesome, the service, personalities and professionalism were awesome from Scott our salesman, Derick our original con The guys at Waxahachie Ford were awesome, the service, personalities and professionalism were awesome from Scott our salesman, Derick our original contact to the financing department and the management. We will be making Waxahachie Ford our dealer for all purchases in the future. Even though this dealership is a 150 miles from home, all the guys and gals made us feel at home. It’s well worth the drive More