Waxahachie Ford

Great service I took my 2017 Focus in for an oil change, and to have the tires checked as the low tire pressure indicator came on. I was informed that there a reca I took my 2017 Focus in for an oil change, and to have the tires checked as the low tire pressure indicator came on. I was informed that there a recall had been issued on my car and the time to inspect that alone would take around an hour. The entire job took a just a little over an hour. I was told that they checked all of the tires and no problem was found. They reset the sensor in the pressure sensor at no charge. I have purchased two cars at Waxahachie Ford and would not go anywhere else for either a new car or to have them serviced! More

Justin made buying this truck easy! Thank you Justin Bower and Waxahachie Ford! My son loves his new Raptor! We tried working with other dealerships before coming to Waxahachie Ford an Thank you Justin Bower and Waxahachie Ford! My son loves his new Raptor! We tried working with other dealerships before coming to Waxahachie Ford and the disappointment was an understatement! I dislike the price game of buying a vehicle and Justin made it easy! More

Awesome experience Thank you for a very professional experience. I especially want to thank my salesman- Casey Gonzales for an awesome experience. Thank you Waxahachie F Thank you for a very professional experience. I especially want to thank my salesman- Casey Gonzales for an awesome experience. Thank you Waxahachie Ford for everything. More

Awesome experience The rating was given because the service advisor (Antonio) i had went above and beyond what most advisors I have dealt with in the past. My experien The rating was given because the service advisor (Antonio) i had went above and beyond what most advisors I have dealt with in the past. My experience with this dealer and service advisor was a pleasant experience. More

Engine trouble after service at Waxahachie Ford I am TOTALLY dissatisfied with my latest service at Waxahachie Ford. This is the second time that my truck has experienced a major mechanical issue af I am TOTALLY dissatisfied with my latest service at Waxahachie Ford. This is the second time that my truck has experienced a major mechanical issue after having it serviced at Waxahachie Ford. The first time was in July 2017. I had my rear brakes serviced at Waxahachie Ford and the very next day my brake system master cylinder mysteriously failed. Thankfully, it did not cause me to have an accident. I had to pay over $800 to have the master cylinder replaced at Waxahachie Ford. This latest service visit was for an oil change. I drove my truck home, but later that same day I started it and the Electronic Throttle Control failure light came on. I do not believe in coincidences, especially when they happen to my truck that has been operating trouble free before I took it in to Waxahachie Ford for service. I received an email inquiring about my service visit the next day, Thursday, and I replied to it the same day. I did not get a response on Friday or Saturday so I had my truck towed to a different repair shop, since the owners manual recommended not to drive it. I will not go back to Waxahachie Ford for service. More

Routine Maintenance, Oil & Filter Change I had an 11:00 AM appointment for an oil change on my F-150, FX4. I arrived at 10:45 and the Service Writer told me there were two vehicles ahead of m I had an 11:00 AM appointment for an oil change on my F-150, FX4. I arrived at 10:45 and the Service Writer told me there were two vehicles ahead of mine and it would take from 1 to 1.5 hours to complete. I was quite surprised when he called my cell 45 minutes later and told me my truck was finished and ready to go. Great service and courteous staff - I'll be back when needed. More

Service My 2013 Explorer was recently serviced at Waxahachie Ford, Antonio my service rep was excellent.. I would highly recommend Waxahachie Ford for all you My 2013 Explorer was recently serviced at Waxahachie Ford, Antonio my service rep was excellent.. I would highly recommend Waxahachie Ford for all your service needs. More

Service Department I have taken my car for service at Waxahachie Ford many times over the past year. I am always greeted by Javier before I exit my vehicle. He ensures I I have taken my car for service at Waxahachie Ford many times over the past year. I am always greeted by Javier before I exit my vehicle. He ensures I understand the details of the maintenance required for my vehicle and provides updates while I wait for the work on my car to be completed. Javier, along with the rest of the staff provides professional service. I am happy with the level of service I receive and will continue to return. I give the service I receive an “Excellent” rating........Marcia Barr More

The repaired were made. Mr. Jaglowski communicated with me about my car. He advised me what needed to be repaired or replaced and I told him what I wanted and it was done. Mr. Jaglowski communicated with me about my car. He advised me what needed to be repaired or replaced and I told him what I wanted and it was done. More

Great experience When shopping for a new vehicle, I found one I was interested in at this dealership. I was a little unsure of going there though as it was about an h When shopping for a new vehicle, I found one I was interested in at this dealership. I was a little unsure of going there though as it was about an hour drive each way for me, and didn’t even know if they could get me a deal that would work for my budget. It turns out that driving there was the best decision I made, the people at Waxahachie Ford were wonderful, especially Aaron. He worked diligently to get me where I wanted to be, and got me a great deal, he made the whole car buying experience pleasurable and I never felt pressured. Go see Aaron, I would refer anybody to go to Waxahachie Ford, very pleased taking my business there! More