Waxahachie Ford

Fast friendly service Stanley Jaglowski kept me informed the entire time the car was in the shop. The vehicle was finished in the time frame originally estimated. Thank you Stanley Jaglowski kept me informed the entire time the car was in the shop. The vehicle was finished in the time frame originally estimated. Thank you. More

Service work needed and done and done well friendly Stanley Jaglowski did a very good job explaining what was needed/recommended and getting items done I asked about. Did the recommendation service for Stanley Jaglowski did a very good job explaining what was needed/recommended and getting items done I asked about. Did the recommendation service for my vehicle More

dreaded check engine light came on took my truck in and the guys checked it out,found and repaired the problem powertrain was still under warranty. no out of pocket cost to me, great j took my truck in and the guys checked it out,found and repaired the problem powertrain was still under warranty. no out of pocket cost to me, great job! thanks guy's More

No pressure sales. Thanks to Casey Gonzalez for a no pressure experience. I love my new Ecosport! We also looked at an Explorer. When we went with the smaller less expen Thanks to Casey Gonzalez for a no pressure experience. I love my new Ecosport! We also looked at an Explorer. When we went with the smaller less expensive choice it was not important. They just wanted us to be happy! More

Great place, Great people !!! I use to take my vehicle to the place I bought it from, but I didn't care for there service dept. I will continue to bring my vehicle here as long as I use to take my vehicle to the place I bought it from, but I didn't care for there service dept. I will continue to bring my vehicle here as long as I own a Ford. Went in for a service, it didn't take long for them to finish plus they washed my vehicle.. Now that's good service. And the people are professional and friendly. Great place Great people. More

Top notch service! Very attentive of issues and resolved quickly, always remember me as a good customer and will recommend them to any one looking for a new truck. Very attentive of issues and resolved quickly, always remember me as a good customer and will recommend them to any one looking for a new truck. More

Great service dept CJ way service advisor and he handled the recall on my Explorer. I work nights and he made sure to work with my schedule and arranged to get the work CJ way service advisor and he handled the recall on my Explorer. I work nights and he made sure to work with my schedule and arranged to get the work done in one day so I could make it to work that evening. He was attentive to my questions and explained everything to me. I will definitely continue to use Waxahachie Ford and will ask for CJ More

repeat buyer I am very happy with the purchase of my new 2019 Fusion. Taylor Prikryl and Casey Gonzales were very helpful. It was time to replace my 2011 Fusion. I I am very happy with the purchase of my new 2019 Fusion. Taylor Prikryl and Casey Gonzales were very helpful. It was time to replace my 2011 Fusion. I came in with a good idea of what I was looking for, and Taylor and Casey listened. More

Antonio was the best! My contact man Antonio was so helpful and went above and beyond making a horrible situation bearable. Had to get a new engine! Antonio was patient and My contact man Antonio was so helpful and went above and beyond making a horrible situation bearable. Had to get a new engine! Antonio was patient and understanding and did his best to work the rate the best the dealership could. More

Stay away! Stopped off with a deal from another Ram dealership. Discussed their “beat anyones deal by $500 or receive a $1000” deal. Gave them a copy of window s Stopped off with a deal from another Ram dealership. Discussed their “beat anyones deal by $500 or receive a $1000” deal. Gave them a copy of window sticker and price quote. Wasted and hour and a half while the looked for matching truck. They came back with exact truck but $4000 higher. When i asked for my $1000 i was delayed another 10 minutes until I had to tract down manager who was just chatting about BS apparently waiting for me to walk out. I was told “No $1000” and given a quick explanation that it only applied to cars in their inventory. I called BS because that is not specified on all the flyers all over the the dealership. I was then was that was common sense. I then told that the quote and the internet price from the other dealership would not be upheld because it was to good.and that I should go buy it from them for that price. I complained that they could have told me that an hour earlier after I gave them the quote because it was now that i could not make it to the other dealership. Manager then said if i hurried I could! I did make it and got the price cut another $350 at the other dealership. — Btw - it is Moritz in FW. Note salesman was ok and apologetic but the dealership and management full of it! Waxihatchi Ram was total waste of time! Not to mention they mark up their cars by approx. $2000 for paint and cloth protectant!! More