Waxahachie Ford

Great place, Great people !!! I use to take my vehicle to the place I bought it from, but I didn't care for there service dept. I will continue to bring my vehicle here as long as I use to take my vehicle to the place I bought it from, but I didn't care for there service dept. I will continue to bring my vehicle here as long as I own a Ford. Went in for a service, it didn't take long for them to finish plus they washed my vehicle.. Now that's good service. And the people are professional and friendly. Great place Great people. More

Top notch service! Very attentive of issues and resolved quickly, always remember me as a good customer and will recommend them to any one looking for a new truck. Very attentive of issues and resolved quickly, always remember me as a good customer and will recommend them to any one looking for a new truck. More

Great service dept CJ way service advisor and he handled the recall on my Explorer. I work nights and he made sure to work with my schedule and arranged to get the work CJ way service advisor and he handled the recall on my Explorer. I work nights and he made sure to work with my schedule and arranged to get the work done in one day so I could make it to work that evening. He was attentive to my questions and explained everything to me. I will definitely continue to use Waxahachie Ford and will ask for CJ More

repeat buyer I am very happy with the purchase of my new 2019 Fusion. Taylor Prikryl and Casey Gonzales were very helpful. It was time to replace my 2011 Fusion. I I am very happy with the purchase of my new 2019 Fusion. Taylor Prikryl and Casey Gonzales were very helpful. It was time to replace my 2011 Fusion. I came in with a good idea of what I was looking for, and Taylor and Casey listened. More

Antonio was the best! My contact man Antonio was so helpful and went above and beyond making a horrible situation bearable. Had to get a new engine! Antonio was patient and My contact man Antonio was so helpful and went above and beyond making a horrible situation bearable. Had to get a new engine! Antonio was patient and understanding and did his best to work the rate the best the dealership could. More

Stay away! Stopped off with a deal from another Ram dealership. Discussed their “beat anyones deal by $500 or receive a $1000” deal. Gave them a copy of window s Stopped off with a deal from another Ram dealership. Discussed their “beat anyones deal by $500 or receive a $1000” deal. Gave them a copy of window sticker and price quote. Wasted and hour and a half while the looked for matching truck. They came back with exact truck but $4000 higher. When i asked for my $1000 i was delayed another 10 minutes until I had to tract down manager who was just chatting about BS apparently waiting for me to walk out. I was told “No $1000” and given a quick explanation that it only applied to cars in their inventory. I called BS because that is not specified on all the flyers all over the the dealership. I was then was that was common sense. I then told that the quote and the internet price from the other dealership would not be upheld because it was to good.and that I should go buy it from them for that price. I complained that they could have told me that an hour earlier after I gave them the quote because it was now that i could not make it to the other dealership. Manager then said if i hurried I could! I did make it and got the price cut another $350 at the other dealership. — Btw - it is Moritz in FW. Note salesman was ok and apologetic but the dealership and management full of it! Waxihatchi Ram was total waste of time! Not to mention they mark up their cars by approx. $2000 for paint and cloth protectant!! More

No Pressure experience. I was met at the door by a friendly, courteous, sales person...at No time was I pressured into making a purchase. Totally Satisfied with my purchas I was met at the door by a friendly, courteous, sales person...at No time was I pressured into making a purchase. Totally Satisfied with my purchase. More

Wonderful customer service Antonio is a great guy to work with! If your vehicle needs some kind of work please get with Antonio - he’ll be more than happy to help. Candice was Antonio is a great guy to work with! If your vehicle needs some kind of work please get with Antonio - he’ll be more than happy to help. Candice was wonderful to work with - everything was so quick and easy. Emmanuel did really good job on getting my truck fixed! I truly appreciate all of them! I’ll be back! More

20K check up Service is good but slow. There were no service advisors available for about ten minutes. Once they got there all was good, but had to wait 90 minut Service is good but slow. There were no service advisors available for about ten minutes. Once they got there all was good, but had to wait 90 minutes for a 30 minute job. This is normal at Waxahachie Ford. More

Very pleasant This was the first time I bought a car on my own I was a little nervous but after meeting Jason Wilde my salesman I relaxed a little, Going in I kne This was the first time I bought a car on my own I was a little nervous but after meeting Jason Wilde my salesman I relaxed a little, Going in I knew what I wanted and what I could spend. I wanted a Jeep Renegade and after the test drive I was hooked. Jason I felt was straight forward with me, not very many salesman will look you in the eyes when trying to sell you a car. We went over pricing a couple of times I got my Renegade pretty close to what I could spend. Before I left the dealership Jason went over a few things with me to get me on the road, he asked if I could come back on Monday and we would go into more detail. In my opinion Jason Wilde is a top notch salesman that cares about his customers. More