Waxahachie Ford

We just purchased a new vehicle from Waxahachie Ford and had a great experience. Aaron and Matt were outstanding. They really worked with us and wanted to be sure we were pleased with the deal. Got a great had a great experience. Aaron and Matt were outstanding. They really worked with us and wanted to be sure we were pleased with the deal. Got a great truck. Love it. More

Excellent dealership. See Casey Gonzales for the best customer service. He is very knowledgeable of the vehicles that are available for purchase, and he will work to get you the best deal that suits your customer service. He is very knowledgeable of the vehicles that are available for purchase, and he will work to get you the best deal that suits your needs! More

My 2018 F150 check engine light came on. So I took it to the dealership this morning. I told them I thought the sparkplug needed to be replaced. I felt a misfire. So they call me a few hours later and t the dealership this morning. I told them I thought the sparkplug needed to be replaced. I felt a misfire. So they call me a few hours later and tell me it will be almost $400 to replace one spark plug and the spark plug wire. I tell them no thanks. How much are just the parts. He says $50. I say I will do the work myself and just buy the parts. He says how about Iee do it for $199. What? It was $400 but now its $199 to replace a $8 part on my 2018 truck? No thanks. I just want to take care of it myself. He says..well there is a $135 diagnosis fee. (This hadn't been discussed prior...probably because I have a 75,000 extended warranty. He says you are basically just paying for the parts bevause we have to charge the diagnostic fee we have never discussed. He also says they have already done the repair. So now i am paying for a diagnostic fee and $50 for an $8 part. After they tried to tell me it would be $400. I am guessing they think women are dumb. I won't be back. More

I am always taken good care of by Javier Palos when I need service or repair for my Ford F 150 crewcab. My husband Jay passed away last year and Javier takes good care of me when I come in. need service or repair for my Ford F 150 crewcab. My husband Jay passed away last year and Javier takes good care of me when I come in. More

Timely, courteous and friendly service. Josh Martin took enough time and interest to listen to the service problem, research the problem and vehicle history as well as prior similar service Josh Martin took enough time and interest to listen to the service problem, research the problem and vehicle history as well as prior similar service issues. He contacted the service specialist for the problem repair and arranged for a timely repair. I appreciate the attitude and attention to taking care of my vehicle service. Thank you Josh and Waxahachie Ford. More

Satisfied Like everyone, I would have liked an even better price but I can’t complain about the service, selection, staff knowledge, and staff helpfulness. The Like everyone, I would have liked an even better price but I can’t complain about the service, selection, staff knowledge, and staff helpfulness. They were all great. More

Great service My experience at Waxahachie Ford was excellent as usual. Stanley Jaglowsky is always my contact and he is very helpful and personable. I don’t like to My experience at Waxahachie Ford was excellent as usual. Stanley Jaglowsky is always my contact and he is very helpful and personable. I don’t like to have to need repairs but I always know that Stanley will take care of everything. More

Great Dealership I have been to several Ford dealerships iin the DFW area , and it was either good salesman & bad Service or the other way around.. This dealership has I have been to several Ford dealerships iin the DFW area , and it was either good salesman & bad Service or the other way around.. This dealership has great sales & great service.. Very comfortable. Waiting room and everyone is very friendly and helpful. More

Best customer service This dealership has the best customer service and Service department I have ever been to! I will be servicing my truck here and only here. This dealership has the best customer service and Service department I have ever been to! I will be servicing my truck here and only here. More

Always great service Stanley in the service department always takes care of me while getting my work truck serviced. I work in Grand Prairie and travel often but Stanley a Stanley in the service department always takes care of me while getting my work truck serviced. I work in Grand Prairie and travel often but Stanley always fits me in to get my service. More