Waxahachie Ford

Good Service This dealership provides friendly and excellent service. Service price seems high to me, but what else is new? They get the job done. Enough said. This dealership provides friendly and excellent service. Service price seems high to me, but what else is new? They get the job done. Enough said. More

I was informed of of upcoming maintenance and recommended maintenances. Everything went great. Notified when vehicle was done . Quick and easy pickup and checkout. Truly great service . maintenances. Everything went great. Notified when vehicle was done . Quick and easy pickup and checkout. Truly great service . More

Excellent service experience. The guys at waxahachie ford are always very courteous and respectful. the entire team is very knowledgeable and friendly. Never disappointed there. are always very courteous and respectful. the entire team is very knowledgeable and friendly. Never disappointed there. More

Service was great, parts department promised one thing delivered another, disappointed on there delivery. They said the touch up paint would be there 12/22/19. I waited until 12/26/19 to pick up. It still delivered another, disappointed on there delivery. They said the touch up paint would be there 12/22/19. I waited until 12/26/19 to pick up. It still not in, they asked me to come back tomorrow and it would be therein the morning. I don't live in town so had to make an extra trip for my part. They should of called me on the 22nd. Also while getting my truck serviced they never checked my tire pressure. F.Y.I. went to Discount tires to have that done. It's the little thing that count in my book. More

I contacted Charlie in the service department for warranty work/repair on my F-150. Charlie took charge and made sure my repairs were done correctly and expeditiously. I’ve only worked with Charlie warranty work/repair on my F-150. Charlie took charge and made sure my repairs were done correctly and expeditiously. I’ve only worked with Charlie, but if the other service managers are 1/2 as good as him, you’ll always receive a 5 star rating! Thanks for all you do! Leland More

I love my 2019 ford ecosport and Orlando Martinez was a great salesperson he worked with us and got what we wanted. Great customer service all around. great salesperson he worked with us and got what we wanted. Great customer service all around. More

Orlando Martinez is as good as it gets. Definitely will be returning to do business with that guy. He kept his word and made the deal happen when I did not get calls back from other salesmen up there. He e be returning to do business with that guy. He kept his word and made the deal happen when I did not get calls back from other salesmen up there. He earned my business More

Not a happy customer at all my unit sat at that dealer ship for over 2 mo's. was told it was a very complicated job. but when it came down to the truth it was looked at when I dr my unit sat at that dealer ship for over 2 mo's. was told it was a very complicated job. but when it came down to the truth it was looked at when I dropped it off. then pulled out and lied too for the next 60 days More

Always have had good experience at Waxahachie Ford. Too long of a wait for oil changes but that’s the only thing I can say negative. long of a wait for oil changes but that’s the only thing I can say negative. More

While our overall service was satisfactory, i could not contact our service guy, i made numerous calls to him and he would not answer or return my calls, I even called the dealership two or three times and contact our service guy, i made numerous calls to him and he would not answer or return my calls, I even called the dealership two or three times and they said he was not available. Im sorry, but when my wife doesn't have her truck thats not good enough, furthermore, the receptionist said that stanley was the only guy that could give me a status update, knowone else could and to me thats ridiculous, especially when he wont answer the xxxx phone, so while my overall experience was a success, the service was awful, i would never send anyone there to go through that, and as if stanley wasn't bad enough, he tried to coach me to give him an A rating! He was barely a D, I've had other encounters at waxahachie ford that were extremely pleasant, but not this one! More