Waxahachie Ford

Great service So far, I have had great service! The only constructive feedback that I would give would be to have a separate line for those customers who made appo So far, I have had great service! The only constructive feedback that I would give would be to have a separate line for those customers who made appointments OR just make it first come, first serve. It was a little disappointing to pull up and find a long line the morning that I had scheduled my service. By the time I was able to get in the bay, my appointment time was up and I felt like I should have been made aware so that I could have come earlier. More

Quick response to a simple fix. Stanley responded quickly by getting our school van in and out. Time was critical, due to the needs of our institution. We had the vehicle back into t Stanley responded quickly by getting our school van in and out. Time was critical, due to the needs of our institution. We had the vehicle back into the rotation before anyone missed it. Thanks very much, More

Tires needed rotating....... that did not happen. This is the second time I brought my 250 in for service . The first time they said they rotated my tires . They didn’t but Parker work said they d This is the second time I brought my 250 in for service . The first time they said they rotated my tires . They didn’t but Parker work said they did. I brought it in this time requested rotation of tires along w oil change. The paper work said they rotated them but they didn’t. I will NEVER GO BACK HERE AGAIN!! I live with in a mile of there also!! I will go to Michail in De Soto . I guess when you prepay for the service package they don’t care about customer service......... I called 3 times and left messages for maneuvers to call me back .... still waiting... More

Repeat customer here, always go to Antonio in service at Waxahachie Ford, he is the best by far! Excellent customer service, always keeps you posted about your vehicle without you having to ask and no hidd Waxahachie Ford, he is the best by far! Excellent customer service, always keeps you posted about your vehicle without you having to ask and no hidden costs! He goes above and beyond to make sure you are taken care of and your vehicle is properly diagnosed and repaired at the proper rate. We have a F350 Dually so most dealers take forever to diagnose & service/repair, Antonio gives good time-frame in advance to us and is usually 1-2 days at most for small services! Good knowledgeable techs that fix it right and always return it clean. Antonio keeps us coming back, keep up the great work! More

My first oil change on my new explorer. My service advisor was Antonio. He was very helpful and made my first visit a very positive experience! advisor was Antonio. He was very helpful and made my first visit a very positive experience! More

Love the car. 2nd one we purchased at Waxahachie Autoplex. We just would have liked it gassed up. Almost ran out, After we got it. Also, we would have liked a owners manual. Now I will have to find Autoplex. We just would have liked it gassed up. Almost ran out, After we got it. Also, we would have liked a owners manual. Now I will have to find and buy one. More

I have purchased 5 new vehicles from Waxahachie Autoplex and have had a great experience every time. They have an excellent service department and courteous staff. and have had a great experience every time. They have an excellent service department and courteous staff. More

Found this routine scheduled maintenance trip excellent. Have purchased several vehicles from this dealership as well as five other local Ford dealerships in my "long" history. Have always found this serv Have purchased several vehicles from this dealership as well as five other local Ford dealerships in my "long" history. Have always found this service department the best. Service adviser was Nick who was very professional and helpful but I have dealt with several other advisers in the past and have always found the service to be outstanding. More

Very professional and friendly service. Make you feel at home and always take care of your issues. I would recommend them for all your auto needs! home and always take care of your issues. I would recommend them for all your auto needs! More

Scott Smith is the best salesman ever. He addressed all my wants & needs in my new purchase. He went above and beyond by delivering my new Jeep to me. my wants & needs in my new purchase. He went above and beyond by delivering my new Jeep to me. More