Waxahachie Ford

Visited Waxahachie Ford for service our Ford Fusion. From the first phone call to settling up and picking up our car, I was highly impressed. There was no waiting, the service advisor answered my questions a the first phone call to settling up and picking up our car, I was highly impressed. There was no waiting, the service advisor answered my questions and there were no surprises. I’ve got nothing negative to say and I’ll be returning if the need arises without hesitation. More

Oil change/tire rotaion/wash&vacum I called the day I needed an oil change and got an appt that same day just a few hours later. Ray Christian helped me out that day and he was AMAZING I called the day I needed an oil change and got an appt that same day just a few hours later. Ray Christian helped me out that day and he was AMAZING and very professional. I also got my tires rotated, vacuumed carpet, and a car wash for FREE all for being a first responder through this scary pandemic time. Thank y'all so much! More

Excellent customer service. Was able to get me in exactly what I wanted and gave me more for my trade in then any other place would offer what I wanted and gave me more for my trade in then any other place would offer More

Quickest oil change and vehicle all points inspection, ever. First in with service appointment made the two days before. Again Thanks you all so much. ever. First in with service appointment made the two days before. Again Thanks you all so much. More

I did not have an appointment and needed a motor for my windshield fluid reservoir. I had already been to another Ford Service Dept and they told me it would take two days to even look at my car. My vehicl windshield fluid reservoir. I had already been to another Ford Service Dept and they told me it would take two days to even look at my car. My vehicle was fixed in three hours and I was on my way. The Service Writer was extremely competent and friendly. I highly recommend this Ford Service Dept and I will definitely return in the future. More

Excellent Service provided Thank you so much for always providing excellent service. I would recommend your service to family & friends. always a pleasure to do service at thi Thank you so much for always providing excellent service. I would recommend your service to family & friends. always a pleasure to do service at this Waxahachie Autoplex location, great employees. More

Austin called before preforming the work and suggested other areas that my truck needed service. I appreciate his kindness and professionalism. I would definitely use Waxahachie Ford Service again. other areas that my truck needed service. I appreciate his kindness and professionalism. I would definitely use Waxahachie Ford Service again. More

25 words isn't enough to describe it. Told them our budget and what we were looking for, drove away with much more! Highly recommend! budget and what we were looking for, drove away with much more! Highly recommend! More

We have used this dealership several times over the last several years. It's convenient and a large facility. Usually satisfied with the type of service. I'd give a 5 if the work had been done a bit more ti several years. It's convenient and a large facility. Usually satisfied with the type of service. I'd give a 5 if the work had been done a bit more timely. Took over a week. More

Brake job I have had maintenance at the dealer. It has not been bad. However, I knew I needed to get the brakes done. Antonio offered $179 for each axle. Se I have had maintenance at the dealer. It has not been bad. However, I knew I needed to get the brakes done. Antonio offered $179 for each axle. Service took a while and turned out fine. However, it irritates me that I received a coupon for $99 bucks per axle. After I inquired, the salesperson (not Antonio) said that the coupon would not have saved me money because the resurface on each rotor is $50 bucks. In the end, how the heck am I supposed to know if I got a fair deal? That’s not the impression you want to leave a customer. Then, another two weeks later, I get an email that says I declined a service and should reconsider. Really? It makes me wonder if they really understand all the ads and communications I am receiving. Again, just my thoughts. Probably should have just done my own brakes for half the price. More