Waxahachie Ford

This is a top notch service department. Compared to my experience with southwest ford and David mcdavid ford, Wax ford sets the bar high. They immediately assisted me with my vehicles issues as it popped experience with southwest ford and David mcdavid ford, Wax ford sets the bar high. They immediately assisted me with my vehicles issues as it popped the turbo hose while we were traveling with our rv. Nick got us in and back on the road even with the service center being very busy. Nick was professional, personable and made us feel like our needs were of the utmost importance. All ford service departments should take lessons from this sevice department on handling customers. More

As usual, Charlie Lewis came through and serviced our vehicle with no problems. Car was serviced and finished as promised. Tip rate service as always. vehicle with no problems. Car was serviced and finished as promised. Tip rate service as always. More

3% Rip off This dealership is not cust. friendly When you get to pay and they add 3% to your credit card you know you just been had. no posting. This dealership is not cust. friendly When you get to pay and they add 3% to your credit card you know you just been had. no posting. More

Excellent customer service and areas of concerned addressed promptly. Antonio was in constant communication about my vehicle needs and services that were needed. He was extremely professional and kin addressed promptly. Antonio was in constant communication about my vehicle needs and services that were needed. He was extremely professional and kind. I appreciate the hard word and dedication from Waxahachie Ford, Chrysler, Jeep and Dodge RAM. More

Very impressed with Nick in the service department.He Very impressed with Nick in the service department. He went above and beyond to help me resolve a few issues with my F150 that I purchased new from t Very impressed with Nick in the service department. He went above and beyond to help me resolve a few issues with my F150 that I purchased new from there. More

Had a great visit with me and my fiance! Came in to just browse vehicles and we ended up both getting new vehicles together!! I recommend Waxahachie Ford browse vehicles and we ended up both getting new vehicles together!! I recommend Waxahachie Ford More

Very Happy Nick was very attentive to getting my car finished and out as soon as possible. He kept me updated on the status of getting my car ready. This is so n Nick was very attentive to getting my car finished and out as soon as possible. He kept me updated on the status of getting my car ready. This is so nice to have in a dealership, because sometimes a person, (even me) gets anxious. I had so much to do on a Saturday and appreciate the service and treatment from Nick. He is awesome. More

The service department was very courteous an informative with the questions I had. Javier was considerate of my time an volunteered to give substitute car with the questions I had. Javier was considerate of my time an volunteered to give substitute car More

Brought my truck in for service and the service guy went above my expectations on helping me. I would definitely come back for future service. above my expectations on helping me. I would definitely come back for future service. More

Courteous, friendly, fast, committed to good service. If I need an other vehicle I would give this dealership an opportunity to provide me with one. I believe service departments make a difference in my boo I need an other vehicle I would give this dealership an opportunity to provide me with one. I believe service departments make a difference in my book, in how they treat a customer that didn’t buy a vehicle from them. More