Waxahachie Ford

Great services department Javier does an amazing job of taking care of his customers. He is also honest and really works with you. No better place to take your car for servic Javier does an amazing job of taking care of his customers. He is also honest and really works with you. No better place to take your car for service More

Took very good care of my vehicle. The service person was very helpful and made sure that I was informed when my vehicle was finished very helpful and made sure that I was informed when my vehicle was finished More

My husband and I purchased a 2019 Ford F250 from Scott. I took the truck in for the first oil change and a few other things that I noticed were not right. A ticking in the motor, the steering would jerk the took the truck in for the first oil change and a few other things that I noticed were not right. A ticking in the motor, the steering would jerk the steering wheel out of my hand when I hit a bump and and there was grease in the front end that shouldn't be there. The first thing that I was told by Javier in service is the ticking is normal for a diesel, this is a gas truck not a diesel. I got the truck back the steering issue was fixed, I'm assuming that the grease issue was fixed BUT the ticking noise is still there. Service and Scott is still saying the ticking noise is normal. I will be taking this truck to someone that knows a gas engine ticking noise is not normal. More

I have never had an issue with this dealership. Their service is always top notch. Their service guys are wonderful, always ready to help, alwways smiling. service is always top notch. Their service guys are wonderful, always ready to help, alwways smiling. More

Great service with Nick, Service Manager! Excellent and Great service with Nick, Service Manager! Excellent and outstanding service levels on every service visit. Nick updated me with ETA every 30 to 50 m Great service with Nick, Service Manager! Excellent and outstanding service levels on every service visit. Nick updated me with ETA every 30 to 50 minutes More

Corey likes to talk the talk but not walk the walk. He makes a lot of broken promises and is not truthful in what he says he is going to do and what you are going to get. My tire was losing air so I brou makes a lot of broken promises and is not truthful in what he says he is going to do and what you are going to get. My tire was losing air so I brought it in. Now mind you I got all the extra bells and whistles. Gap insurance, etc. he told me if anything ever happened to my wheels to bring it to Vince and he’ll fix it not problem. Doesn’t matter what you do to it. Well here I am with a nail in my tire that I am having to pay for. Corey lies like a rug. Stay clear of him!! More

Best car buying experience I've had, Ryan Hille was an awesome salesman and the whole team did their part to get me the best deal!!!! Thank you guys!!! awesome salesman and the whole team did their part to get me the best deal!!!! Thank you guys!!! More

This is a top notch service department. Compared to my experience with southwest ford and David mcdavid ford, Wax ford sets the bar high. They immediately assisted me with my vehicles issues as it popped experience with southwest ford and David mcdavid ford, Wax ford sets the bar high. They immediately assisted me with my vehicles issues as it popped the turbo hose while we were traveling with our rv. Nick got us in and back on the road even with the service center being very busy. Nick was professional, personable and made us feel like our needs were of the utmost importance. All ford service departments should take lessons from this sevice department on handling customers. More

As usual, Charlie Lewis came through and serviced our vehicle with no problems. Car was serviced and finished as promised. Tip rate service as always. vehicle with no problems. Car was serviced and finished as promised. Tip rate service as always. More

3% Rip off This dealership is not cust. friendly When you get to pay and they add 3% to your credit card you know you just been had. no posting. This dealership is not cust. friendly When you get to pay and they add 3% to your credit card you know you just been had. no posting. More