Waxahachie Ford

I never been so terrified in my life. Employees are walking around with no mask. If I had my vehicle I would not get the service. Very concerning, this outs customers in jeopardy. Never will I come ba walking around with no mask. If I had my vehicle I would not get the service. Very concerning, this outs customers in jeopardy. Never will I come back. More

When me and my wife were on the market for a new RAM 1500, we came across Waxahachie Dodge/RAM dealership. We searched their inventory and they have available the exact model and build of the truck we w 1500, we came across Waxahachie Dodge/RAM dealership. We searched their inventory and they have available the exact model and build of the truck we were looking for. One of the dealership’s representative contacted us and introduced us to Jason Wilde, the internet sales manager. We started negotiating for the purchase thru text messages and over the phone. Jason was very helpful in providing us all the information about the vehicle. He did not hesitate to send us the itemized pricelist of all the dealer installed options including the invoice price. Jason was very transparent and honest in explaining all the incentives and discounts that are available on this sale and what we qualify for. His knowledge and expertise along with his willingness to help a client has made this buying experience very satisfying. I would say that 80 % of this deal was done over the phone and the rest was completed at the dealership for sales documents signing, walk thru and explanation of the vehicle’s features. Thank you Jason Wilde for making me and my wife one very happy customers! More

I gave a review to the e-mail sent to me from the GM.I explained how I was mis led in my purchase. They sold me a car with 5900 miles on it with no disclosure. The car had been used by a smoker. I thought explained how I was mis led in my purchase. They sold me a car with 5900 miles on it with no disclosure. The car had been used by a smoker. I thought I would have heard back from him by now but has not happened. More

The service was awesome. I highly recommend this service department. Timely work. Great service. Five stars. Will use again. Go waxahachie ford. U rock! Y department. Timely work. Great service. Five stars. Will use again. Go waxahachie ford. U rock! Y More

The best Ford Dealership hands down!!! Will be back every time to have my SUV serviced. Turn around time as promised and loaner vehicle was provided. every time to have my SUV serviced. Turn around time as promised and loaner vehicle was provided. More

Charlie Lewis is the reason I keep coming back, He’s Charlie Lewis is the reason I keep coming back, He’s friendly and always there to help. My truck has 160k miles and we are going to make 300k with Charlie Lewis is the reason I keep coming back, He’s friendly and always there to help. My truck has 160k miles and we are going to make 300k with Charlie and his team. Thank you More

Scam artists at the service department Two bad Scam artists at the service department Two bad experiences and won't ever come back for anything This time they completed a $50 repair of a lig Scam artists at the service department Two bad experiences and won't ever come back for anything This time they completed a $50 repair of a lightbulb without authorization because they claimed the bulb being out stopped the diagnostic tool from working. More

Everything was handled very professional! Spencer McCloud was very helpful and gave me very good service. I would come back and deal with Spencer anytime. was very helpful and gave me very good service. I would come back and deal with Spencer anytime. More

After moving to the Midlothian area we were looking for a jeep dealer that would provide great customer service and reliable maintenance and repair work as needed. Waxahachie Ford Chrysler Jeep Dodge Ram is jeep dealer that would provide great customer service and reliable maintenance and repair work as needed. Waxahachie Ford Chrysler Jeep Dodge Ram is that dealership. Excellent Dealership! Customer service with a smile and with a great attitude. They notify us with any updates as needed and their prices are always what they say, no surprises. My husband says that Vince is just awesome. He gives it to him straight and you can trust what he says. A real professional and someone that takes pride in his work and ethics. More

Friendly folks. Would prefer not to have to do the “got to take it to my manager” dance. Ended up with a good price and a nice truck. Jeramy Hendrick was great. I do not remember the gentleman who waited o to take it to my manager” dance. Ended up with a good price and a nice truck. Jeramy Hendrick was great. I do not remember the gentleman who waited on us on Halloween night but he was also extremely helpful and friendly. Also Orlando who sent Jeramy to us earlier in the day was extremely friendly and pleasant to talk to. More