Waxahachie Ford

Scam artists at the service department Two bad Scam artists at the service department Two bad experiences and won't ever come back for anything This time they completed a $50 repair of a lig Scam artists at the service department Two bad experiences and won't ever come back for anything This time they completed a $50 repair of a lightbulb without authorization because they claimed the bulb being out stopped the diagnostic tool from working. More

Everything was handled very professional! Spencer McCloud was very helpful and gave me very good service. I would come back and deal with Spencer anytime. was very helpful and gave me very good service. I would come back and deal with Spencer anytime. More

After moving to the Midlothian area we were looking for a jeep dealer that would provide great customer service and reliable maintenance and repair work as needed. Waxahachie Ford Chrysler Jeep Dodge Ram is jeep dealer that would provide great customer service and reliable maintenance and repair work as needed. Waxahachie Ford Chrysler Jeep Dodge Ram is that dealership. Excellent Dealership! Customer service with a smile and with a great attitude. They notify us with any updates as needed and their prices are always what they say, no surprises. My husband says that Vince is just awesome. He gives it to him straight and you can trust what he says. A real professional and someone that takes pride in his work and ethics. More

Friendly folks. Would prefer not to have to do the “got to take it to my manager” dance. Ended up with a good price and a nice truck. Jeramy Hendrick was great. I do not remember the gentleman who waited o to take it to my manager” dance. Ended up with a good price and a nice truck. Jeramy Hendrick was great. I do not remember the gentleman who waited on us on Halloween night but he was also extremely helpful and friendly. Also Orlando who sent Jeramy to us earlier in the day was extremely friendly and pleasant to talk to. More

Having the worts car buying experience.Truck broke down Having the worts car buying experience. Truck broke down the next day after driving it home ...Took it back to get it repair got it repair...Drove it Having the worts car buying experience. Truck broke down the next day after driving it home ...Took it back to get it repair got it repair...Drove it home again now it has leak oil all over my drive way taking it back to the dealership again to get repaired ...11/1/20 More

excellent until the end, my bill showed the actual drive out price, so all good. when i presented a credit card, that's an additional 3% fee ($60). i actually could have paid cash, but came unprepared. i out price, so all good. when i presented a credit card, that's an additional 3% fee ($60). i actually could have paid cash, but came unprepared. it seemed strange that they spend all this money/time to attract Customers then ding them at the end like this.....i thought county tax office was only place with this policy. so this seems to be a management policy....never had this happen before at any dealership including Ford and Toyota, it was just very irritating, and i left in that state. i'll probably be back, but i'm a pretty average guy and imagine that this irritates a lot of people that they're spending good money trying to attract. so management or whoever is responsible for this policy, should reconsider whether they want to be in same crowd as county tax office. More

Corey Pritchett is the best!! He sold me a truck and was very professional. I was very happy with the truck and service. Thank you very professional. I was very happy with the truck and service. Thank you More

I would recommend this dealer to family and friends. The customer service was great they helped me right away. I am overall very pleased with my new vehicle! customer service was great they helped me right away. I am overall very pleased with my new vehicle! More

Stanley in the service department is the person we work with and have for some years now. He always takes care of our vehicle service needs and is very good to keep us informed on the progress. We use th with and have for some years now. He always takes care of our vehicle service needs and is very good to keep us informed on the progress. We use the Ford service department exclusively for our vehicle because of Stanley’s great service. More

Negative stars if would let me. What a disrespectful and waste of time in a service shop. Very poor customer service and rude and got mad at us and drives my truck in appropriately in the service lane. When waste of time in a service shop. Very poor customer service and rude and got mad at us and drives my truck in appropriately in the service lane. When I requested the truck back and refuse them to waste my time anymore. Liars on top of that. Tells me one thing day before to bring in the truck. Will get it checked out. Get there and it’s completely different and expects us to wait a couple days just to review check engine light and go from there. Whether it’s warranty or out of pocket I wouldnt spend $1 here for anything! Go elsewhere that will treat customers the way they should be. More