Waxahachie Ford

Always taken care of whether its My Company Vehicles or Personal Vehicles Everyone is always friendly My service advisor Charlie Lewis always keep me informed Personal Vehicles Everyone is always friendly My service advisor Charlie Lewis always keep me informed More

Justin Bowers, was very helpful and easy to work with. I believe I got a good deal. I will refer friends and relatives to him. Customer service Dept were also friendly. believe I got a good deal. I will refer friends and relatives to him. Customer service Dept were also friendly. More

Got my first truck here and they made it so easy I was in and out. They really try to help you out any way possible, I would recommend people to this dealership! I will be returning for another truck soon! and out. They really try to help you out any way possible, I would recommend people to this dealership! I will be returning for another truck soon! More

Many thanks once again to Antonio in service! We always get the care and service we've come to expect at Waxahachie Ford! Wouldn't think of taking my vehicle anywhere else! get the care and service we've come to expect at Waxahachie Ford! Wouldn't think of taking my vehicle anywhere else! More

Have been very satisfied so far with service and people.. Was disappointed that I was not able to get my last Tarus there and as I have heard they will no longer make that model car. There are still a lot of Was disappointed that I was not able to get my last Tarus there and as I have heard they will no longer make that model car. There are still a lot of people who had rather have a good sedan than suv, More

When I walked in Justin Bowers the sales rep that helped me went above and beyond to ensure my purchase process was easy. He listened to what I was looking for and delivered by exceeded my expectation on my me went above and beyond to ensure my purchase process was easy. He listened to what I was looking for and delivered by exceeded my expectation on my new truck. Thank you to the team as everyone was very nice and made our time at the dealership fun. More

I had the pleasure to work with Russell in the service Dept. this time around. He listened and answered all my questions Great experience compared to the first time around with this dealerships service De Dept. this time around. He listened and answered all my questions Great experience compared to the first time around with this dealerships service Dept. I Truly felt like the home town experience like I had where I moved from. I work in retail and would definitely hire him on my team! Thank you More

Casey Gonzales made the process of upgrading my car super easy! I told him exactly what I needed. He found everything I asked for and more! The financing process was quick and easy. We will definitely use Ca easy! I told him exactly what I needed. He found everything I asked for and more! The financing process was quick and easy. We will definitely use Casey for our future purchases! More

Antonio was great. We have been dealing with him for a year now. He is honest and gets me out at a descent time. I highly recommend Antonio year now. He is honest and gets me out at a descent time. I highly recommend Antonio More

HORRIBLE service. If I could put zero stars I would. They had my car for two weeks. During they did not contact us to let us know what they had diagnosed the vehicle with, we had to contact them to find out had my car for two weeks. During they did not contact us to let us know what they had diagnosed the vehicle with, we had to contact them to find out anything that was going on. After a couple of days we were told it was ready to be picked up. Upon arrival we found out they had not yet test drove it and decided they needed to keep it longer. Then we were told it takes 4 to 5 days for new parts to be delivered. Come to find out they ordered the wrong part for the car so we had to wait ANOTHER 4 days for the correct part to come in. When we finally picked up the car 15 days later we brought it home for just one day, long enough to find out the same exact noise we took it in for was still there as well as a new noise that was not there before. We took it back and were assured we would be taken care of in a day or two. After waiting two days with no word of what was going on we contacted them. We had to spend a whole day calling and texting before we finally got in touch with someone who could tell us what they diagnosed it with and were told it would be another 3 days before it was ready, but were promised it would be ready Monday. Showed up at the end of the day Monday and they were barely beginning to work on it. When we finally picked it up a day later we find out they have fixed things on the vehicle that were NEVER discussed with us and we were expected to pay. Vince was very rude and unprofessional through out the entire 3 weeks of dealing with them. We will never do business with the Waxahachie Autoplex again. More