Watertown Ford
Watertown, MA
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Excellent company to deal with. All the people I met there were very professional. Great selection of cars to buy. Easy location to get to. Traveled all the way from Weymouth to loo All the people I met there were very professional. Great selection of cars to buy. Easy location to get to. Traveled all the way from Weymouth to look and buy one of there cars. More
Great people to work with here. Genuine. I had leased a Ford F-150 elsewhere – at a dealership right across the street from me actually – and when I returned to give them more business they r I had leased a Ford F-150 elsewhere – at a dealership right across the street from me actually – and when I returned to give them more business they really didn't seem to be very interested in working hard, making any compromises to make me a happy customer. Then I ended up at Watertown Ford. Watertown picked up my interest via email and got in touch with me. I found it refreshing that even before I showed up to the dealership in person, they were willing to exchange numerous emails with real to-the-minute information about trucks I might be interested in, be up front with costs, bring other trucks to my attention when others weren't the right fit. Although I always felt the sell (It's a car dealership; their job is to sell.) I never felt a hard sell, take or leave it, woe-is-me-poor-salesperson routine. And, overall, the people at Watertown just seemed nicer and more genuine. I'm definitely going back there in three years and will in the meantime recommend Watertwon Ford to others. More
Best truck purchase experience If you’re looking to buy a new Ford pick up I can’t think of a better dealership to work with. I ordered a new 2018 F1 50 it didn’t come out of the If you’re looking to buy a new Ford pick up I can’t think of a better dealership to work with. I ordered a new 2018 F1 50 it didn’t come out of the factory perfect but Eric and Peter and the service center made it perfect. The price was right Also More
No smoke and mirrors at Watertown Ford.. No smoke and mirrors at Watertown Ford...My Sales rep was very honest with me. He went over the entire automobile and showed us how everything wor No smoke and mirrors at Watertown Ford...My Sales rep was very honest with me. He went over the entire automobile and showed us how everything worked. It made the new car experience so much easier. We were not so happy with the $399 document fee but apparently all customers there pay it! More
Excellent Experience My grandparents have been buying cards from Ford for years and thought I would give it a try. The staff is extremely friendly and welcoming. They're n My grandparents have been buying cards from Ford for years and thought I would give it a try. The staff is extremely friendly and welcoming. They're not like most car dealers that are pushy. They take the time get to know you and find out what your needs are to determine the perfect vehicle for you. I highly recommend Watertown Ford to anyone! More
Best Car Buying Experience Ever! I needed to replace my car after an accident, and was pleasantly surprised that they not only had the car I wanted but the option and color also. Bil I needed to replace my car after an accident, and was pleasantly surprised that they not only had the car I wanted but the option and color also. Bill was extremely helpful demonstrating all the new changes in the car. I was pleased at how helpful everyone was and that there was no pressure placed on me for a sale. The test drive was pleasant and informative. Best of all I had the car I wanted the next day. More
Phenomenal sales staff to deal with. Recently purchased a 2017 Ford Explorer XLT. Sales consultant, Patrick O’Brien, was phenomenal to deal with. He was courteous and knowledgeable. A Recently purchased a 2017 Ford Explorer XLT. Sales consultant, Patrick O’Brien, was phenomenal to deal with. He was courteous and knowledgeable. A true pleasure to deal with. All of the sales staff were very engaging. Had a fun time interacting with everyone. Exceptional dealership to deal with. I would recommend this dealership to anyone interested in purchasing a Ford in the metro-Boston area. And ... my new Explorer has exceeded all of my expectations! More
Great Service by a very knowledgeable team. Even the manager wanted to assure that everything was taken care of to my liking. Friendly staff. Highly recommended. by a very knowledgeable team. Even the manager wanted to assure that everything was taken care of to my liking. Friendly staff. Highly recommended. More
moved to a new experience of driving I was anticipating the lease of my third Focus and was thrilled to come away with a C Max. The negotiation was short and the car is a hybrid, thus mak I was anticipating the lease of my third Focus and was thrilled to come away with a C Max. The negotiation was short and the car is a hybrid, thus making me totally hip as a contributor to a cleaner enviroment. Sam , the manager and Ms. Adams were all fun to deal with and I truly felt they had my interests at heart. More
Friendly staff and reasonable prices They were reasonable in pricing, had great staff and car was nicely prepared with a wash job, wax and a voucher for a full tank of gas on your first r They were reasonable in pricing, had great staff and car was nicely prepared with a wash job, wax and a voucher for a full tank of gas on your first refueling. More