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Watertown Ford

Watertown, MA

4.2
317 Reviews

625 Pleasant Street

Watertown, MA

02472

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Showing 317 reviews

June 12, 2018

Watertown For get's it done It was a very busy time of the month for me and getting up to the dealership was going to be almost impossible. So they not only brought the paperwork More

by Waterboy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
May 27, 2018

Great people great price Had a friend recommend me and what a pleasure .Jason helped me out with a straight forward approach. He asked my demands and came to me with honesty a More

by Bharty400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrod Carson
May 13, 2018

A Focused experience Dealing with Mike O'Brein, Mark, and Pat was great as expected. Mike deliver the car to our house, which was above and beyond expectations. Ray R More

by Rredlinger67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O'Brien, Pat O'Brien, and Mark.
May 11, 2018

Increidble Experince I came in to think about purchasing a new vehicle. The sales team worked incredibly hard to get me to a payment and down payment i was comfortable wit More

by ttanthrax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony,Joe,Al,Peter
May 11, 2018

Easy People to deal with "great experience" I came in to test drive a 2010 mustang gt Mike O'brien walked out to greet me. Went on the test drive loved the car sat down talked price came to a g More

by 2010gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O'Brien/Al Heller
May 06, 2018

Great experience. Great dealer. Fantastic. Very easy process they did everything. Shout out to salesman Fabrizio. Helped me out with Ford Pass App and all the tech stuff. Great place everyone More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Heller
April 23, 2018

I was able to negotiate and close the deal via email - great We bought two cars at Watertown Ford already. The most recent interactions were great, and both Mike and Emily have been super helpful. I basically re More

by goofykern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Laliberte, MIke O'Brien
April 18, 2018

Fast and easy First time buying a car over e-mail. Could not have been easier to negotiate and settle on a price. Special shout out to Emily who made the entire More

by nytenor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Laliberte , eric langmead
April 13, 2018

Great experience ! We bought a car that we saw on their web site and went in to the dealer to see. They were very helpful. The car was there , and we got to test drive i More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dahlbeck
April 13, 2018

Great experience Great overall experience would defiantly recommend Watertown ford for future customers. It was a very fast and helpful process everyone from the sales More

by Jaragones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
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