Watertown Ford
Watertown, MA
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I have purchased multiple vehicles and have recommended countless people to this dealership. If you are looking for honesty and integrity in an automobile sales office (which is truly rare) then Watertown countless people to this dealership. If you are looking for honesty and integrity in an automobile sales office (which is truly rare) then Watertown Ford is the only place you need to go. Mike O'Brien's customer service was top notch from the moment I stepped into the sales office all the way until I drove off of the lot with my new vehicle. If I ever had a service issue their response time and accomodation to a busy life style is second to none, they really take pride in their work. More
All of the people we encountered at Watertown Ford were very polite and friendly. The salesman listened to us and to our needs. There was no pressure to move us to the dealer's needs. We were given d very polite and friendly. The salesman listened to us and to our needs. There was no pressure to move us to the dealer's needs. We were given detailed explanations where needed and the negotiation proceeded in a business like manner. The finance manager was very helpful and informative. All in all, it made a stressful task a little less stressful. More
Mike was respectful, professional, honest and very helpful. Bad weather made taking delivery a challenge and Mike bent over backwards to get the car into my hands as quickly as possible. The price was helpful. Bad weather made taking delivery a challenge and Mike bent over backwards to get the car into my hands as quickly as possible. The price was fair for a popular model and I got a very good price on a very old trade-in. The location is actually just a few minutes off the Pike and since they have two other Ford dealerships in the area their inventory is much better than their small lot would make you think. Another picky customer I know has been buying from them (and from Mike) for a number of years and recommended them to me highly - after I had already bought the car. If you want a Ford, check these guys out and ask for Mike. More
From the first contact via the Internet to the visit to the dealership to the completion of the sale, the people I spoke with were most courteous, efficient, helpful, and responsive to my questions and req the dealership to the completion of the sale, the people I spoke with were most courteous, efficient, helpful, and responsive to my questions and requests. I would recommend this dealership highly to anyone. More
Watertown Ford's sales experience was a first for me. Bob Salo, our salesperson brought the vehicle out to us, handled our paperwork and upgraded the vehicle. In the end all we had to do was sign our name on Salo, our salesperson brought the vehicle out to us, handled our paperwork and upgraded the vehicle. In the end all we had to do was sign our name on the dotted lines. Thanks Bob and Watertown More
The sales guys and managers at Watertown are all such good guys, easy going yet energetic. They are all familiar with the options as well as the inventory and are always cheerful about helping with part good guys, easy going yet energetic. They are all familiar with the options as well as the inventory and are always cheerful about helping with particulars. Long story short, they make you feel good about dealing with them on every level, from internet communication to the face-to-face business. I can't say enough about these guys. They made buying my new car fun and easy. More
After finding many dealers didn't have the cars I saw on their websites, I was very happy their site was so accurate. Mike made it fun and was a gentleman to deal with. We love our new F150 and will go ba their websites, I was very happy their site was so accurate. Mike made it fun and was a gentleman to deal with. We love our new F150 and will go back there for our next car. He even came to our house to deliver it! Kudos! More
I recently purchased a 2009 Ford Focus from Watertown Ford. This was one of the only dealerships that posted an actual price on their website for a new car. Most dealerships only post the MSRP and you Ford. This was one of the only dealerships that posted an actual price on their website for a new car. Most dealerships only post the MSRP and you are forced to go in without knowing the actual price. The Focus was priced as advertised and my purchase was quick and painless. I would recommend this dealership to anyone who is sick of playing games. More