Watertown Ford

Neal and the team at Watertown Ford exceeded my expectations. They took care of every detail and even honored rebates that had expired due to the delay in the shipping of my new 2011 Explorer. Ne expectations. They took care of every detail and even honored rebates that had expired due to the delay in the shipping of my new 2011 Explorer. Neal even programed my home address in the Nav! ITs the little things they took care of that made the experience seamless. By the way, the Car Rocks 2! More

Peter King at Watertown Ford provides superb customer service on an excellent American product: the work trucks and vans which are essential to the productivity of small business. We have purchased Ford service on an excellent American product: the work trucks and vans which are essential to the productivity of small business. We have purchased Ford vehicles for our small business for over 30 years, due to reliability, pricing and performance. Peter and his staff deliver service way beyond the sale; always accessible to answer questions, a stellar service department and service manager to provide regular maintenance, personal attention to address issues (in the rare instances they emerge), and enthusiasm and expertise to provide valuable information on perspective new vehicles. We feel well cared for by Peter King and his excellent staff and will return to his dealership to purchase our next vehicle when our 2004 F250 is ready to be replaced. P.S. We drive Ford/Mercury/Lincoln vehicles for our personal use as well! More

Stan was super helpful with helping me pick my car. He was able to tell me which car would be right for me and my family and he was spot on. I love my Escape, and will be back to Watertown Ford in the fut was able to tell me which car would be right for me and my family and he was spot on. I love my Escape, and will be back to Watertown Ford in the future. Everytime I've had to service the car the service department was prompt and knowledgable. More

The experience of purchasing a vehicle at Watertown Ford is a pleasant one. The sales staff all work together as a team and allows for a very swift, yet thorough transaction. This dealership sets a standa is a pleasant one. The sales staff all work together as a team and allows for a very swift, yet thorough transaction. This dealership sets a standard of how a vehicle purchase process should be. After the sale, the experience dealing with service is also pleasant. The service manager is very knowledgeable about the Ford product and creates an atmosphere of confidence with his team when leaving your new vehicle purchase for service. I would recommended this dealership under Peter King's leadership to anyone who would like to be treated well from purchasing a vehicle to having their vehicle serviced. More

Where do I start - I called looking for a used Ford Edge with price parameters. Peter King and his staff matched a vehicle to my family's needs. They made good on every commitment and were professional and with price parameters. Peter King and his staff matched a vehicle to my family's needs. They made good on every commitment and were professional and friendly as can be. It was truly a very pleasant and exciting experience. I would wholeheartedly recommend Watertown Ford to any and all that I know looking for a new vehicle. More

Very positive experience. Started working with Joe Stack, Internet Sales Manager and ultimately was introduced to Paul and Jerry. Thought the trade-in and sales price were competitive and reasonabl Stack, Internet Sales Manager and ultimately was introduced to Paul and Jerry. Thought the trade-in and sales price were competitive and reasonable. No pressure from anyone very low key pleasant car buying experience. Highly recommend dealership and the Ford Fusion. More

I wanted to call out the excellent follow up and attention I received from this dealership - in particular from Mr Austin Kallestad, who quickly answered my questions for internet based information, attention I received from this dealership - in particular from Mr Austin Kallestad, who quickly answered my questions for internet based information, and followed up attentively and respectfully by phone. Well done, I will be back when I look for another Ford vehicle. More

Entering Watertown Ford was pleasant and inviting. I instantly met Gerry and told him that I was in the market for an 2010 F-150. He was extremely friendly and showed me all my options including a test instantly met Gerry and told him that I was in the market for an 2010 F-150. He was extremely friendly and showed me all my options including a test drive. Even though the dealership did not have truck in their inventory, Gerry and Mike both helped me find exactly what I was looking for at other nearby dealerships. They found the truck and we negotiated a very reasonable price. They were also very informative and helpful regarding financing options. Through the entire experience I did not feel pressured or uncomfortable at all. The paperwork went through easily, and Mike even drove the car to my place to drop off. He showed great enthusiasm and was very approachable. I would definitely purchase another truck there if I could, and would consider buying from Watertown Ford in the future. Great service and respectable people! More

bill was friendly informative with product(f150.xlt)...no presssure...explained x-plan that was used in the new purchase...test frive was smooth....easy process done all under one roof...finance-new registra presssure...explained x-plan that was used in the new purchase...test frive was smooth....easy process done all under one roof...finance-new registration- binder- service dept.intro- sticker-nice smooth operation would highly recommend watertown ford to friends for sales and service...pleasure working with bill dahlbeck.. More

Watertown Ford Car Dealer Bill Dahlbeck goes above and beyond when he needs to get a job done. My car is having service and body work and he drove to my house to trade cars with me so I would not be witho beyond when he needs to get a job done. My car is having service and body work and he drove to my house to trade cars with me so I would not be without a car during this time. His friendly, professional manner is great and he also goes out of his way to explain exactly what needs to be done. I am hoping to fix my car to trade or sell in the future and I will be buying my car through Bill Dahlbeck. More