Watertown Ford
Watertown, MA
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Al and the overall dealership were great to deal with as a whole. Al especially was very friendly and answered all the questions we had while test driving different vehicles. He made us feel very comfortabl a whole. Al especially was very friendly and answered all the questions we had while test driving different vehicles. He made us feel very comfortable and didn't talk to us like his customers but instead friends. He was able to get us a great price on the vehicle we purchased and helped us with the whole process. Overall Al and the Watertown Ford dealership did a fantastic job and would definitely recommend them to others. More
From the first 10 minutes on we were given attention and felt comfortable with our salesman Al Abramson. Our test drive was very thorough and informative, the negotation fair, and when I picked up the vehi felt comfortable with our salesman Al Abramson. Our test drive was very thorough and informative, the negotation fair, and when I picked up the vehicle, I was impressed at the attention to detailing and any small issues that we wanted addressed had been covered. Al was more than pleasant, professional, and just made the whole car purchase experience about as good as it can get. We would go out of our local area to purchase from Watertown Ford, and Al Abramson next time. More
Al and the rest of the watertown Ford Team were a pleasure to work with. They made the car buying process very seamless and actually fun (we laughed alot). Al is a very knowledgable associate and ans pleasure to work with. They made the car buying process very seamless and actually fun (we laughed alot). Al is a very knowledgable associate and answered all my question above expectation. I'm sure he is valued member of the team and I look forward to buying cars again from watertown ford. More
My salesman Albert was very friendly and helpful, not to pushy which was very important to me. Ended up financing through dealership great rate, fast and easy to deal with. pushy which was very important to me. Ended up financing through dealership great rate, fast and easy to deal with. More
I recieved excellent customer service and an excellent deal at Watertown Ford on my 2012 Ford Escape. I would highly recommend this dealership to anybody looking to buy a new or used vehicle. deal at Watertown Ford on my 2012 Ford Escape. I would highly recommend this dealership to anybody looking to buy a new or used vehicle. More
Very friendly, not pushy. Al is a nice guy who knew a lot about different models and price scenarios. The rest of the staff seemed cool as well. Overall a very good expirience. lot about different models and price scenarios. The rest of the staff seemed cool as well. Overall a very good expirience. More
Watertown Ford packs a lot of service into a small space. They had a great selection and I was able to look at / test drive several models before deciding on the Explorer. They had a great package at a great They had a great selection and I was able to look at / test drive several models before deciding on the Explorer. They had a great package at a great price. I worked with Al who was very helpful and asked the right questions to help me figure out what I wanted to do. More
Al Abramson was attentive, knowledgeable, a good listener and patient. He spent a lot of time with me as I made my decision and explained the options. His humor was also appreciated and we had some things and patient. He spent a lot of time with me as I made my decision and explained the options. His humor was also appreciated and we had some things in common which was nice. He carefully explained all the parts of the new car and was very thorough. More
Watertown Ford had straight forward pricing through TrueCar.com and did not try to use aggressive negotiation tactics. Unfortunately, their inventory is limited. However, they are willing to order an TrueCar.com and did not try to use aggressive negotiation tactics. Unfortunately, their inventory is limited. However, they are willing to order any car you want, honor their current pricing, and beat other offers. More
I had a wonderful experience at Watertown Ford. I reached out to their sales department through email, and scheduled an evening appointment to look at new vehicles. Al met me as I was arriving, and was court out to their sales department through email, and scheduled an evening appointment to look at new vehicles. Al met me as I was arriving, and was courteous and patient while I inspected a number of vehicles. He allowed me ample time to explore the electronic features within the car as well as to drive it around the local area. He showed me all the vehicles on their lot that I may be interested in, as well as did a thorough search of the region for cars that could be brought to their dealership for me. The features I was interested in were not part of one of the standard equipment packages (e.g., I preferred the upgraded media package but did not want some of the other upgrades such as leather or a sunroof) and Al and the Watertown Ford team were happy to accommodate my preferences. Their dealership was supposed to close at 8pm but they stayed until after 9pm with me to make sure that all my questions were addressed. I have placed a deposit on a vehicle and look forward to returning tomorrow to finalize the buying process. I expect that I will refer my friends to this dealership, as they were courteous (but not pandering), knowledgeable, and patient with a first-time new car buyer. More