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Watertown Ford

Watertown, MA

4.2
318 Reviews

625 Pleasant Street

Watertown, MA

02472

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Showing 318 reviews

October 07, 2024

Transparent, friendly, helpful dealership with great people. They go above and beyond here. I would recommend this dealership to anyone looking to purchase or lease a Ford. More

by reillykopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duffy
May 27, 2024

Tim Duffy is excellent to work with. He was very helpful with the sale of my new truck. More

by yrrah2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duffy
March 13, 2024

Great service from Tim Duffy as usual. ..Always professional and easy to work with. Have purchased many vehicles from Tim over the years. More

by tscanlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duffy
December 03, 2023

Purchased my third vehicle from Watertown Ford, a new 2023 F150. I have always found the staff to be responsive, very friendly, and dedicated to excellent customer service. More

by apapantonis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duffy
November 29, 2023

This is the second time that I purchased a truck from this group. Each time the service was excellent. I ordered the truck back in February expecting to wait a bit, not over 8 months though. During this More

by swhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerrod Carson
November 16, 2023

I purchased a F150 they had on the lot. I wanted the bad liner sprayed in and I wanted a cap on the rear as well.They took care of both of my request in a very timely manner and kept me up t More

by allbrandsboston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Obrien, Bruce Whittier, Gerrod Carson
October 23, 2023

All the guys at Watertown Ford a great It always go find me on what they need to do fix with the problems all the time great team over there More

by Rpdevoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Whittier, Gerrod Carson
October 19, 2023

After waiting 20 days for my schedule appointment day service guys told me you don’t buy part from us that’s why we don’t wanna programming your 2nd key and car system that’s really bad and another thing More

by Cafer y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 28, 2023

I had a great experience at Watertown Ford buying a Maverick XLT for my son. The process was easy and straightforward from the time I made my initial phone call to the time I picked up the vehicle a f More

by Dan K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus, Patrick O'Brien, Michael O'Brien
August 08, 2023

I’m very happy ! Everyone was very nice and fast getting things done! Tim you are the best! Thanks for everything! More

by Info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
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