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Watertown Ford Chrysler
Watertown, SD
49 Reviews
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49 Reviews of Watertown Ford Chrysler
February 09, 2022
DO NOT BUY A CAR FROM THIS DEALERSHIP!!!!We purchased a DO NOT BUY A CAR FROM THIS DEALERSHIP!!!! We purchased a car here and were promised it had no issues and ran just fine. THE NEXT DAY we started hav DO NOT BUY A CAR FROM THIS DEALERSHIP!!!! We purchased a car here and were promised it had no issues and ran just fine. THE NEXT DAY we started having issues with this car randomly dying while driving down the road (extremely dangerous).The dealership refused to look at the car so we brought it somewhere else, turns out it needs a new engine. I called them back and Jason Karpinske fought back and forth with me about how he can't guarantee a car can last 50 years, but this car didn't even last a day! He then told me to never call them again and hung up on me. HORRIBLE CUSTOMER SERVICE! They are knowingly selling cars that have major issues and are not safe to drive. More
by mrc51
Employees Worked With
Jason Karpinske
February 11, 2021
I dropped my new car off one of the many times for water leaks. When I dropped it off I happened to have the dash display of the tire pressures visible. All the tires were showing good. 20 minutes later leaks. When I dropped it off I happened to have the dash display of the tire pressures visible. All the tires were showing good. 20 minutes later they drove my car out and said the issue was fixed. I got in the car and immediately the low tire warning came on. The rear tire was very low. I went back inside and said I had an almost flat tire. They sent someone out to remove the wheel and check the tire. They found no issue with the tire, installed it and charged me $20 plus tax. The next day the tire was flat. I pumped it up and drove to another shop to have the tire repaired. The other shop person immediately saw a nail in the outer sidewall between the tread and sidewall which warranted new tire, $235. I was told it was almost impossible to have this happen accidentally, which made me believe this was done on purpose somewhere. My warranties are over. Watertown Ford Chrysler won't see my vehicles for service ever again. More
by Snoopy198869
Employees Worked With
Terry
October 05, 2019
I have been here twice for service.., Both times mr Dave addressed & made sure my service needs were met... I’m grateful that three get me in quickly with great service.,,Finally I found a service dealershi addressed & made sure my service needs were met... I’m grateful that three get me in quickly with great service.,,Finally I found a service dealership I can trust.... More
by Snapshots
Employees Worked With
Mr. Dave. In service department.
March 15, 2017
great salesmen and great dealership Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that does great thing for there customers and there surrounding communities More
by Clark ram guy 52
Employees Worked With
Mike Johnson
March 02, 2017
a very enjoyable and relaxing experience working with Randy I have nothing but great things to say about Watertown Ford Chrysler, Everyone that helped me get the right Dodge Ram were very polite and helpful and I have nothing but great things to say about Watertown Ford Chrysler, Everyone that helped me get the right Dodge Ram were very polite and helpful and made the whole experience enjoyable, you never felt like you were there wasteing their time , it was a great truck buying experience , More
by Spud
Employees Worked With
Randy T., Brian B, and many more
February 13, 2017
New lease of pickup The employees were very courteous and readily available. Everyone at the dealership appeared to be interested in our needs. Being a repeat customer The employees were very courteous and readily available. Everyone at the dealership appeared to be interested in our needs. Being a repeat customer was not difficult because of the way our needs were handled. More
by bobspickup
Employees Worked With
Mark Brooks
January 02, 2017
You get what you expect and more I have purchased many Fords from Scott's crew and have been happy with every deal. Friendly, Honest, Courteous, with up front pricing. What more could I have purchased many Fords from Scott's crew and have been happy with every deal. Friendly, Honest, Courteous, with up front pricing. What more could you ask for? Oh they have service too. I will be back for my next Ford soon. Doug More
by boat man
Employees Worked With
Randy
December 15, 2016
Great Service The staff at Watertown Ford understands that we have other things to do besides buying a car. After I decided which car I wanted, it was about an hour The staff at Watertown Ford understands that we have other things to do besides buying a car. After I decided which car I wanted, it was about an hour for the entire purchase process. Quick and loyal service would make me buy from them again. More
by Gregf
Employees Worked With
Tommy
November 09, 2016
Jeep trade I had been looking online for a number of weeks to try and find a newer used jeep to replace my older one. I had planned a pheasant hunting trip to Wa I had been looking online for a number of weeks to try and find a newer used jeep to replace my older one. I had planned a pheasant hunting trip to Watertown and low and behold Watertown Chrysler had just what I had been looking for. More
by Jeepman15
Employees Worked With
Joe Sears
