Watermark Nissan of Madisonville
Madisonville, KY
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 110 reviews
Jerry Simpson was Fantastic to work with! Because of him my trust was Restored in the company/brand. Thank you for getting me the best deal and being honest with me throughout every step. Because of him my trust was Restored in the company/brand. Thank you for getting me the best deal and being honest with me throughout every step. More
Jerry Simpson and fellow staff were awesome and very pleasant with my kids I would definitely recommend visiting the dealership pleasant with my kids I would definitely recommend visiting the dealership More
Brandon Belt was very courteous and knowledgable, answering all my questions and giving me all the information I needed to make my buying decision as simple and quick as possible. He is to be commend answering all my questions and giving me all the information I needed to make my buying decision as simple and quick as possible. He is to be commended for his close attention to our needs, despite a busy, hectic day for him, and streamlined the paperwork process for us with great attention to detail. Watermark is lucky to have such a conscientious sales person! More
I never thought I'd be writing a positive review for a car dealership, let alone a glowing one. But purchasing from Watermark Nissan was a dream experience I never thought I'd ever experience with a car car dealership, let alone a glowing one. But purchasing from Watermark Nissan was a dream experience I never thought I'd ever experience with a car dealership. I'd spent 18 months on an almost national search for the exact Pathfinder build that proved especially challenging to find. I dealt with over 2 dozen dealerships across the southwest/midwest trying to unsuccessfully do a deal before finding Watermark. Most of the other dealers were absolute nightmares to deal with. Watermark, and in particular Brandon Belt, gave me a straightforward price and gave me a great deal...better than I thought would be possible. Even though I was out of state they could have tried jacking the price up on me, but they didn't and honored the original quote they gave me. On top of being the most reputable dealership I've encountered in my life, my Salesperson Brandon did a fantastic job communicating every step along the way as I had to coordinate traveling from Texas to KY to pickup the car when it arrived. Every salesperson I've ever talked to very quickly ends up having to hand me off to the Sales Manager to answer my questions and negotiate. The fact I don't even know the name of the Sales Manager for Watermark speaks volumes to Brandon's excellent job, and of the dealership management, that he was empowered to handle my deal from start to close. I just can't say enough good things about these guys, and never thought I'd be writing a review like this for a car dealership. If I needed to buy another car tomorrow, I'd drive the 1200 miles again in a heartbeat to deal with these guys instead of trying to deal with one of my local dealers in Austin. Thanks again Brandon! More
I purchased a new 2014 nissan rouge seven years ago. I received a lifetime warranty when I bought this vehicle. We live in Evansville In. and we let the dealership know we would be getting all of our serv received a lifetime warranty when I bought this vehicle. We live in Evansville In. and we let the dealership know we would be getting all of our service done in Evansville, which we had all of our sevice done!! Fast forward to 2021 we have a problem with the Power train and have a warranty. We were told today our warranty was not valid. We have had all of the service done at a dealership which is more expensive to have done there plus my husband could have done all the maintenance on the vehicle. So instead of $100, it's costing us $650 dollars. I don't understand the point of having a warranty and using the services for you to say that the warranty will not cover the the power train issue. Basically stating that the warranty means nothing and there is no reason I should have it. I think this is terrible customer service and a rip off of paying a warranty when you won't cover the vehicle that had been serviced correctly!!! More
EFFICIENT, FAST, PEOPLE AT SERVICE COUNTER ARE VERY NICE AND THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM . THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM . More
Best in town Watermark Ford always does a great job! There’s friendly people and a Comfortable environment with snacks and drinks and a TV to watch what ever you w Watermark Ford always does a great job! There’s friendly people and a Comfortable environment with snacks and drinks and a TV to watch what ever you want and kid friendly . More
2016 f150 Great place worked with me for what I was looking for and gave me a good deal for my trade. Brandon was my salesman and was very professional. Great place worked with me for what I was looking for and gave me a good deal for my trade. Brandon was my salesman and was very professional. More
Friendly staff I was very pleased with my experience. Everyone was very friendly and helpful. They worked with me to get the car and features I wanted. I’m very happ I was very pleased with my experience. Everyone was very friendly and helpful. They worked with me to get the car and features I wanted. I’m very happy with my purchase. More
When I need a need car, I will come back here. It was your salesman Mike. He is the reason we brought from you. He has done everything that has needed to be done for us and he works on it until it’ It was your salesman Mike. He is the reason we brought from you. He has done everything that has needed to be done for us and he works on it until it’s done. He has gone way out of us way to make sure we are happy.when we are ready for a new car, if mike is still with you, I will get my car from you. More