Watermark Ford Hyundai
Marion, IL
Filter Reviews by Keyword
By Type
Showing 603 reviews
My husband and I had a very good experience last Saturday with the purchase of our new Elantra. David was very nice, personable and concerned about meeting our needs. Since I had previously purchased a veh with the purchase of our new Elantra. David was very nice, personable and concerned about meeting our needs. Since I had previously purchased a vehicle from him and was very pleased with the experience, it was wonderful to be able to work with him again. There was never a time that I felt pressured to do anything that I did not want to do and that is saying a great deal. Both David and Jon were very professional, while at the same time making my husband and I feel right at home. More
We had great experience with the sales person - Brian McHugh. Fast service, no hassle. It was unlike the usual experience you encounter in other dealerships that forces you to go through the standard bac McHugh. Fast service, no hassle. It was unlike the usual experience you encounter in other dealerships that forces you to go through the standard back and forth routines between the sales person - client - manager. More
My husband bought a new Ford F150 last Saturday, and our trip from Scott City, MO was sooo worth the drive! This was the most pleasant experience I have ever had at a dealership. Derrick was fantastic; very trip from Scott City, MO was sooo worth the drive! This was the most pleasant experience I have ever had at a dealership. Derrick was fantastic; very nice, caring, personable and helpful. He answered every question we asked, and I felt so comfortable with him ~ like we were talking to an old friend! I remember thinking, "He has a beautiful smile and has shown it all day, not like someone who is unhappy because he has to work on a beautiful Saturday!" Jon was just as nice and welcoming to us. And when there was a slight misunderstanding about the number of months Keith wanted the payment plan to go, this was changed instantly with no questions asked. Everyone at Marion Ford made us feel like we were their number one priority, and that our needs and wants were most important. That is what every dealership's goal should be, but since that hasn't always been our experience here in MO, we will make that drive again to Marion when it's my turn to get a brand new shiny car! :) I will reccomend you to everyone I know (I even took a stack of Derrick's business cards to hand out to people!)and have already begun telling friends and family to make that drive across the Mississippi bridge! Thank you all, especially Derrick Hobson! More
Had in my mind a price when I walked in the door. Salesman was very courteous, understood my objective and within about an hour we met at a agreed price. Great experience and totally satisfied with Salesman was very courteous, understood my objective and within about an hour we met at a agreed price. Great experience and totally satisfied with my purchase. More
Kaleb Cook was friendly and informed.He found the cars I was interested in. Other workers were friendly too. I have dealt with this dealership before and had great results. I think not all information was was interested in. Other workers were friendly too. I have dealt with this dealership before and had great results. I think not all information was set straight like not having 2 keys for the car but hope all will go well with the car I got. More
Overall experience was great. Sales and finance were knowledgeable, professional and made the entire process quick and painless. Would highly recommend Marion Ford for both sales and service. knowledgeable, professional and made the entire process quick and painless. Would highly recommend Marion Ford for both sales and service. More
Good dealership and friendly staff. Highly recommended. We had some problems pairing our garage door with the garage door control in the car. They went out of way to help us get it corrected. We had some problems pairing our garage door with the garage door control in the car. They went out of way to help us get it corrected. More
Had great service. Staff was very helpful in choice and purchase ! I was on a time limit for choice and purchase. Thanks to Brad and Jon it went very well. purchase ! I was on a time limit for choice and purchase. Thanks to Brad and Jon it went very well. More
Everyone was wonderful and very friendly. They were very knowledgable also. I have already recommended the dealership and Pam the salesperson. I love my new car! knowledgable also. I have already recommended the dealership and Pam the salesperson. I love my new car! More