Watermark Ford Hyundai

Derrick Hobson Great service from Derrick and Pam. Jon the finance manager was personable and made that part of the buying experience enjoyable as well. Liked the Great service from Derrick and Pam. Jon the finance manager was personable and made that part of the buying experience enjoyable as well. Liked the fact that the extended package I bought was easy to understand with the color coded menu board. More

fairly good the only problem was that the xm radio was not setup when I bought the car. I took it back one week later and it took them just a few minutes to get the only problem was that the xm radio was not setup when I bought the car. I took it back one week later and it took them just a few minutes to get it to work. why couldn't they just do it on the first visit. otherwise liked everything More

third hyundai This is the third Hyundai that my family has purchased since 2007. The vehicles are so reliable that the next one probably won't be purchased until m This is the third Hyundai that my family has purchased since 2007. The vehicles are so reliable that the next one probably won't be purchased until my children are able to drive and these are handed down to them. Then I will get the new one. More

good experience Everyone was nice. There was no pressure and we got what we wanted. The employees worked together and helped each other out. All was very friendly. Ap Everyone was nice. There was no pressure and we got what we wanted. The employees worked together and helped each other out. All was very friendly. Appreciated the time that they spent with us. More

History of Marion Ford/Hyundai purchases My Father, now 86, started buying cars over 40 years ago from Bryce and Don Fisher, when they were located on Court Street. My Dad trusted both the Fi My Father, now 86, started buying cars over 40 years ago from Bryce and Don Fisher, when they were located on Court Street. My Dad trusted both the Fishers explicitly. The last vehicle that he purchased before he was no longer able to drive was a 2013 Sonata. I couldn't tell you how many he bought throughout the years, though I am sure that it was a lot. I don't know of him ever shopping anywhere else. His trust spilled into financing, service, etc. I never heard him say that he felt taken advantage of, or being dissatisfied with any of his vehicles! Figuring that, since he was about the smartest man I ever knew, I started buying my own in the late 70's. Ford Trucks, Cougars, Taurus, and then the Hyundai Brand. I started with the XG. After that I purchased two Sonatas and now, an Azera. I never felt pressure to buy, have vehicles swapped on me, or surprises at F & I. I always have my service, warranty work, and body work done there. I would recommend them to any friend or relative. More

Excellent sales staff We were treated very good at Watermark. The sales person was very conscientious about our needs. She explained every thing about our new car to our sa We were treated very good at Watermark. The sales person was very conscientious about our needs. She explained every thing about our new car to our satisfaction. More

Great experience Nathan Bussler is really great at how to treat his customer. This is the second Hyundai that we have thru him in less than two years. A real good guy Nathan Bussler is really great at how to treat his customer. This is the second Hyundai that we have thru him in less than two years. A real good guy he is. More

Excellent Experience This is the second new Sonata I have purchased from Watermark Marion Ford Hyundai. I have enjoyed both experiences and was treated kindly and fairly b This is the second new Sonata I have purchased from Watermark Marion Ford Hyundai. I have enjoyed both experiences and was treated kindly and fairly by all parties involved in the purchasing process. More

Terrible Service Department Truly horrendous service and do they seem to care. I had an appointment for my car to be seen on Thursday because the check engine light came on and t Truly horrendous service and do they seem to care. I had an appointment for my car to be seen on Thursday because the check engine light came on and the windshield wipers where acting up, so I wanted it checked for electrical issues. The car quit Wednesday night and I had it towed in on my extended warranty coverage. Excellent service on the roadside assistance and the towing company. The dealership had not even looked at the car by Friday, they provided no loaner and refused a rental because they didn't know if the repair was covered. How could they possibly know, since they never looked at the car? I had to work all weekend, 25 miles to work one way. Numerous phone calls and absolutely no resolution, by Wednesday I rented a car. They called Wednesday afternoon to say they had a loaner, and they thought they knew what was wrong. Got the car back Thursday, no apology, they wouldn't even speak to me, provided no receipt, no one was available for two days of rental and two weeks later, nothing when I went to get the car. No one was in the service bay, no one anywhere. They said they had approval for two days of rental coverage, not a penny so far, but they sure collected the $100 deductible before I got my car. Still no receipt, no rental coverage no apology. In general they don't just suck, they're too cowardly to even face you. More

Marion Ford/Hyundai Professional and courteous staff without the pressure to buy. I have always had a great experience and never left the dealership feeling like I had b Professional and courteous staff without the pressure to buy. I have always had a great experience and never left the dealership feeling like I had been taken advantage of. I only buy my vehicles here and will continue to do so. Thanks to John Sloan and Brad Poole for your time and efforts More