Watermark Ford Hyundai
Marion, IL
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Fobs not functioning after filling up car with gas Called Watermark Ford and Melanie immediately sent Joel to our rescue. He put new batteries in the fob and car restarted then would not start again. Called Watermark Ford and Melanie immediately sent Joel to our rescue. He put new batteries in the fob and car restarted then would not start again. Tommy came out and was able to use the override feature so we could get the car to the service department. Car was thoroughly checked out the next day and after new batteries placed in both fobs the car is working fine. Was given a rental car since vehicle was still under warranty. More
Excellent Sales Experience The salesman was very professional and was respectful of my time and wishes concerning the purchase. The offer for my trade-in and the difference in The salesman was very professional and was respectful of my time and wishes concerning the purchase. The offer for my trade-in and the difference in the purchase price was detailed in a written professional manner without the term, " I need to check with my manager". That short sentence destroys any hope of a sale to me. More
Great Service Consistently! We have serviced our Fords at Quick Lane and at the regular service facility for important warranty/recall work and repairs. Tommie B. and Ryan watc We have serviced our Fords at Quick Lane and at the regular service facility for important warranty/recall work and repairs. Tommie B. and Ryan watched over our needs and made sure the work was done on time; whenever we asked to see the Technician, they made him available on the spot. Never a problem; always good service and fair pricing. Quick Lane (Melanie & the Guys) is just like that too. Always courteous, always attentive. The technicians who do routine service, drive line work, and alignment work are very thorough and quick. They contact us personally on each visit and answer all of our questions so that we know the exact "health" of our vehicles. Throw in 40 or 50 (or more) free car washes every year and where else would we go! More
Oil change Excellent service and friendly and knowledgeable staff that are very attentive to customers needs and concerns. Always treats me with respect and is Excellent service and friendly and knowledgeable staff that are very attentive to customers needs and concerns. Always treats me with respect and is always courteous More
Excellent Experience I would definitely purchase from watermark Nissan again in the future. The entire staff was super friendly and helpful and truly wanted to sell me a v I would definitely purchase from watermark Nissan again in the future. The entire staff was super friendly and helpful and truly wanted to sell me a vehicle and they were not pushy like other car dealerships. More
Very good experience. Little wait time. Staff was very friendly and helpful. Goes above and beyond to help with your automotive needs .would recommend this dealership to others. Made sure th Staff was very friendly and helpful. Goes above and beyond to help with your automotive needs .would recommend this dealership to others. Made sure that Appt times available at my convience More
Extremely nice The people were all kind, all acknowledged my presence, and asked if I needed anything. The young man that handled my transaction and paperwork was e The people were all kind, all acknowledged my presence, and asked if I needed anything. The young man that handled my transaction and paperwork was extremely professional, yet very personable. He explained everything and still asked if had any questions or problems. I'm not a wealthy person, but I felt like a millionaire the way I was treated. More
Easy first trip! My first time getting service here and it was great! They made everything easy to understand, and were extremely friendly. They answered all my questi My first time getting service here and it was great! They made everything easy to understand, and were extremely friendly. They answered all my questions. I felt very comfortable, as someone who doesn’t know cars very well, and felt in good hands! More
Best service in town They do excellent work and are super friendly. Customer service is best around! I went to buy my daughter a car and ended up buying me one too! Keith, They do excellent work and are super friendly. Customer service is best around! I went to buy my daughter a car and ended up buying me one too! Keith, in sales, was extremely helpful in choosing our vehicles. All around great dealership! More
Best car buying experience Walked in the dealership and drove home 2 hours later. I was treated with respect and never belittled or dismissed during the negotiation process. Ple Walked in the dealership and drove home 2 hours later. I was treated with respect and never belittled or dismissed during the negotiation process. Pleased! More