Watermark Ford Hyundai
Marion, IL
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2012 LINCOLN MKX SUV SERVICE I ONLY TAKE MY 2012 LINCOLN MKX SUV TO GET SERVICED AT "QUICK LANE". I ONLY TRUST MY LINCOLN IN THE HANDS OF MELANIE BELCHER( THE MANAGER ) AT QUICK I ONLY TAKE MY 2012 LINCOLN MKX SUV TO GET SERVICED AT "QUICK LANE". I ONLY TRUST MY LINCOLN IN THE HANDS OF MELANIE BELCHER( THE MANAGER ) AT QUICK LANE. I KNOW MY LINCOLN WILL BE PROPERLY SERVICED. THANK YOU MELANIE!!!. More
A stand-up dealership We purchased a car at their Harrisburg location. The car had a few issues. After alerting Mike Absher, he quickly corrected the issues and apologized We purchased a car at their Harrisburg location. The car had a few issues. After alerting Mike Absher, he quickly corrected the issues and apologized for the trouble. He went above and beyond what we expected. I would highly recommend any Watermark dealership. Thanks again for all your help. More
Service Good service always repaired correctly friendly service personnel I would recommend this service department to my friends family no high pressure sal Good service always repaired correctly friendly service personnel I would recommend this service department to my friends family no high pressure sales like some Deales More
Tires Purchased new tires. Very helpful in my decision on which brand to buy. Answered all my questions. Employees very friendly and accommodating with appo Purchased new tires. Very helpful in my decision on which brand to buy. Answered all my questions. Employees very friendly and accommodating with appointment time. More
Knowledgeable and Efficient. I had an idea of what car I was looking for. I sent the information to the dealership and within a couple of hours they had located a car for me, and I had an idea of what car I was looking for. I sent the information to the dealership and within a couple of hours they had located a car for me, and set up a time to look at my trade in. Since I had an appointment for my trade-in to be appraised it took them 30 minutes to have a deal in front of me on the new car. I told them I wanted the car. We set up a time the next day to come in and finish the paperwork, the Business Office had everything ready and I was on the road within another 30 minutes. They were all very knowledgeable about their product and processes. Everything was done in a very efficient manner. More
Body shop & Service The body shop done an excellent job on my navigator as well as the service Dept Hats off to John & Tommy & their team for a prompt and excellent job The body shop done an excellent job on my navigator as well as the service Dept Hats off to John & Tommy & their team for a prompt and excellent job More
I could not be happier with the quality of service. They set up the appointment and when I was early they actually did the work early. They wanted to be sure that if any part of it was covered under They set up the appointment and when I was early they actually did the work early. They wanted to be sure that if any part of it was covered under warranty they wanted to make sure that was done. It turned out it was and my total cost was the deductible. I have dealt with them for 15 years and have never left without being thoroughly satisfied with sales people, service people, the body shop and quick lane for maintenance service. I recommend them all the time to people. More
Excellent service, carefully done! We bought our 2013 Ford Fusion SE here and they have serviced it every 5k (tire rotation/rebalance), every 10K for oil and filter services, and when w We bought our 2013 Ford Fusion SE here and they have serviced it every 5k (tire rotation/rebalance), every 10K for oil and filter services, and when we need new tires. The technicians are courteous and always check with us BEFORE and AFTER the service to understand any questions we have and to make sure we understand what was done, what will need to be done soon, and so on. This is the best service department in all of Southern Illiinois. More
very patient and wanting to help worked very hard to find and fix my problem by everyone involved. went out of their way to see that I knew and understood what was accomplished worked very hard to find and fix my problem by everyone involved. went out of their way to see that I knew and understood what was accomplished More
Great Service I took my truck in for an oil change and they were quick and efficient. Staff was professional and courteous and I had a great experience for my 1st t I took my truck in for an oil change and they were quick and efficient. Staff was professional and courteous and I had a great experience for my 1st time at Quick Lane. More