Washington Ford Inc.

Just say no to Washington Was "sold" a car that waa already sold. After phone calls starting at 12pm including emails, approved credit app etc salesman goes to get the keys at Was "sold" a car that waa already sold. After phone calls starting at 12pm including emails, approved credit app etc salesman goes to get the keys at 8pm to find out the vehicle was SOLD that morning. This salesman never put his hands on the car to verify it was still in inventory and available. I would of drove 4 hours round trip for this, sure glad that didnt happen. More

Sold car I was on my way to buy Scheduled appointment to buy a used car. Appointment was confirmed, and on my way to the dealership (hour and a half away), they called to tell me the Scheduled appointment to buy a used car. Appointment was confirmed, and on my way to the dealership (hour and a half away), they called to tell me they just sold the car I had the appointment to buy. More

Fast and professional This was my first online car purchase and I could not have asked for a better experiece. My salesman, Brian Bojarski was pleasant, thorough and eager This was my first online car purchase and I could not have asked for a better experiece. My salesman, Brian Bojarski was pleasant, thorough and eager to make sure my experience was a pleasant one. I will enjoy my truck for years to come and highly recommend this group to anyone. Go see Brian! More

Great Sales & Service We have purchased 5 vehicles over the past several years from Washington Ford. Two of the people that we have dealt with have been nothing less than g We have purchased 5 vehicles over the past several years from Washington Ford. Two of the people that we have dealt with have been nothing less than great. Shawn Serbak in Sales is very responsive and extremely professional. He found us exactly what we wanted in our new Ford Explorer and it was a pleasure working with him on our latest purchase. And Mike Bish, the Service and Parts Manager is spectacular as well. We have recommended his service department to several friends and they too have been extremely satisfied. We love Ford products and wouldn't think about going anywhere other than Washington Ford. More

Excellent sales man I like to thank Mike Hagerman for all his help on my new 2017 Ford Mustang. I highly recommend using Washington Ford for all your ford needs I like to thank Mike Hagerman for all his help on my new 2017 Ford Mustang. I highly recommend using Washington Ford for all your ford needs More

Excellent sales staff My wife and I are very pleased with the staff of Washington Ford. The salesman, Gary Lewis, extremely helpful in getting us into our new Escape. He to My wife and I are very pleased with the staff of Washington Ford. The salesman, Gary Lewis, extremely helpful in getting us into our new Escape. He took his time and explained in detail including extended warranty and maintenance. More

excellent sales staff Mike has excellent knowledge of Ford offerings --Made shopping for my new F150 quick and easy--no gimmicks or hassles--made sure I received all rebat Mike has excellent knowledge of Ford offerings --Made shopping for my new F150 quick and easy--no gimmicks or hassles--made sure I received all rebates offered Honest and fair to deal with. More

New Fusion Purcahse I have bought many new vehicles from Richard and always find him to be honest and very sincere when assisting us. He takes the time to get us the most I have bought many new vehicles from Richard and always find him to be honest and very sincere when assisting us. He takes the time to get us the most for our trade and the best price on the vehicle we are purchasing. I will continue to purchase all my vehicle's from him. Thank you for all your help! More

Worst Customer Service Ever!!!!!!!!!!!!!!! So just to briefly summarize my experience with Washington Ford. My wife and I were already pre-approved through Capital One and the car I was looking So just to briefly summarize my experience with Washington Ford. My wife and I were already pre-approved through Capital One and the car I was looking for was a Subaru Tribeca. Wash. Ford had a very nice one for $9931.09 soeven though they were 4 hours away from me I was willing to go pick the vehicle up if the price was right. I spoke with Mike one of the sales guys and asked him to work me up the best price he could out the door including tags, title and tax. He came back with $10,496 which basically meant he added the tags, title,and tax on to the regular car price. When I asked if there was any room for negotiation he said no. Now I have never experienced no haggle pricing except with carmax but dont expect these guys to reduce anything. I thought this was so strange I contacted Kevin the General Sales Manager and he confirmed that was the rock bottom price. At no time did either one of these gentlemen ask to see what they could do to get me in this car. Against my better judgement I decided to go ahead an arrange to make the purchase needless to say it went all downhill from there. They basically told me I would have to put down a deposit to hold it even though they had already sent my app to capital one and saw I was approved. From there they said my drivers license needed to match my physical address because capital one required it. Not True because I called them and they said they were good to go. Once I confronted them with this then they said the state of PA required it and that I might have understood if they didnt try to lie to me the first time. There was no way I was going to go through the trouble of changing my ID after the service or lack of service I received from these guys. So to end a long rant if you're NOT looking for a good deal or good customer service Washington Ford is the place for you. Josh In Virginia More

Great dealership I bought my 3rd car from Washington ford. Justin Tomazich has always went above and beyond for my wife and I. We would recommend Washington ford and J I bought my 3rd car from Washington ford. Justin Tomazich has always went above and beyond for my wife and I. We would recommend Washington ford and Justin to anyone looking for a vehicle! More