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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
1,186 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,186 reviews

July 04, 2024

Washington ford sold me a lemon and takes no responsibility for it…they actually tried to make me trade it in and buy something else…..they SUCK!!!!!!! More

by rpastine6468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Washington Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. We'd like the opportunity to turn your experience around. Please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience to discuss how we can turn this experience into a positive one.

July 03, 2024

Washington Ford is wonderful dealership. Everyone is polite and professional. The service department is excellent. More

by ADAMSKI3620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and service
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Jul 04, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 02, 2024

Ben, my salesman, was very helpful. He was not pushy and made the experience very easy. More

by DAVIDFIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jul 03, 2024 -

Washington Ford Inc. responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 01, 2024

Kevin ALWAYS attends to our needs and gives excellent service. Trustworthy and efficient, courteous and friendly. More

by BAKERCD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
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Jul 02, 2024 -

Washington Ford Inc. responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Washington Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

July 01, 2024

I've worked with Kevin for the past 3 Fords I have had, which is probably pushing at least 10 years. He is awesome to work with and always makes my experience a great one. More

by KMDHOSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jul 02, 2024 -

Washington Ford Inc. responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2024

Service department as usual was TOP NOTCH! Including the personnel that answer the phone and final billing. More

by john@coozak.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2024

Very professional ! It was done early and I didn’t have to wait. Price was decent ! More

by PETIEAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 30, 2024

Recently purchased new tires. Had a problem with the tires and my service advisor, Kevin, worked with me to remedy the problem. More

by DARPARK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jul 01, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2024

Washington ford is a wonderful dealership. They always take care of their customers in both sales and service. More

by guymo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jul 01, 2024 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2024

Washington Ford is a probably one in a million dealership in this day and age that you can actually count on them to do everything 100%. I bought a couple cars here and had them service through the years and More

by FRUMKINM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan May, Cullen
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Jul 01, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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