Warrenton Toyota
Warrenton, VA
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Excellent customer service I took my 2004 Toyota Corolla-S in for Safety Recalls and to check my brakes. I was well informed by the technician about the problems with my vehicle I took my 2004 Toyota Corolla-S in for Safety Recalls and to check my brakes. I was well informed by the technician about the problems with my vehicle. Excellent customer service. More
Tricksters Read your contract VERY carefully on all pages. I got scammed by the "SAFEKEY" program. They split up $895 into $695 on one page and $200 on another Read your contract VERY carefully on all pages. I got scammed by the "SAFEKEY" program. They split up $895 into $695 on one page and $200 on another page. I was told this money will be credited to the bank but now I still have a higher payment. I'm sitting in a repair shop less than a week later. I wish I had never walked through their doors. More
Took my 2010 Toyota Prius in for service on Wednesday I have a 2010 Prius and I go to Warrenton Toyota for oil changes, tires, maintenance, etc... Hands down the best customer care! If your service will I have a 2010 Prius and I go to Warrenton Toyota for oil changes, tires, maintenance, etc... Hands down the best customer care! If your service will take longer than the free coffee, free wifi, free TV, then they will give you a loaner for the time of service. My "loaner" was a decked out 2016 Toyota Prius - heck on wheels? OMG yes!!! Mark and the service team took great care of me, were able to troubleshoot a rear driver's side wheel bearing gone bad- and they repaired it on My schedule. When it came time for a new vehicle, Jean in sales was a godsend. I am very picky about exterior/interior color. I walked in to my appointment with Jean and he had a stack of matches on his desk for what I wanted (Warrenton didn't have the one I wanted on their lot) I didn't mention my interior color preference (again, picky!) So when he found the perfect match several cities away, he drove there as soon as his shift was over because they were the only match and he wanted to make sure that I had first dibs on it! Marcie in finance was incredible to work with as well and she gave me options that I didn't know even existed. They are an amazing team from front desk to service to sales to finance and I will be using them for all of my future purchases!!! More
Great Buying Experience Our salesperson, Gerard Jackson, was wonderful to work with. He was knowledgeable, personable, and straightforward. I have never had an enjoyable time Our salesperson, Gerard Jackson, was wonderful to work with. He was knowledgeable, personable, and straightforward. I have never had an enjoyable time buying a vehicle until my experience with Gerard. More
Very helpful service department Kevin Griffith was wonderful when we pulled in on Saturday with smoke coming out from under our Lexus. He found the source of the problem(grass & debr Kevin Griffith was wonderful when we pulled in on Saturday with smoke coming out from under our Lexus. He found the source of the problem(grass & debris caught near the exhaust) and offered to clean out what he could with a pressure washer. relieved of our worry, we made an appointment for some routine 60k maintenance. He found that there was an open recall on our car that he recommended we get taken care of at the Lexus dealer. A helpful young man that is a joy to work with! More
Friendly - Patient - Knowledgeable Buying a new car can be a daunting task, but Warrenton Toyota made the car buying experience enjoyable. The staff at Warrenton Toyota is friendly, pat Buying a new car can be a daunting task, but Warrenton Toyota made the car buying experience enjoyable. The staff at Warrenton Toyota is friendly, patient and knowledgeable - simply great people to work with. The Service department is stellar as well - we've been servicing our vehicles (2008 4Runner and our trade-in 2000 Acura TL) there since Warrenton Toyota opened. More
Attentive and Efficient The service department was friendly and helpful on the phone to set the appointment and they were courteous and efficient in person when we arrived fo The service department was friendly and helpful on the phone to set the appointment and they were courteous and efficient in person when we arrived for actual auto service. More
Excellent service Everyone was courteous answered all are questions our experience was excellent.everyone was very professional and courteous when out of their way to Everyone was courteous answered all are questions our experience was excellent.everyone was very professional and courteous when out of their way to please excellent experience More
Excellent customer service I leased a 2015 Toyota RAV4 from Warrenton Toyota-Scion. Everything about the leasing arrangement was explained carefully and accurately, and the deal I leased a 2015 Toyota RAV4 from Warrenton Toyota-Scion. Everything about the leasing arrangement was explained carefully and accurately, and the deal that we agreed to was honored. More
Amazing care... Again Such an easy process to schedule my appointment on my phone app, walk in, drop off and the guys are always ready and willing to accommodate in any way Such an easy process to schedule my appointment on my phone app, walk in, drop off and the guys are always ready and willing to accommodate in any way possible. Great crew; on time, polite and knowledgeable.... Not to mention so nice to not be lost in the crowd of other customers! Small town personalized feel, with city selection-- yet none of the big city shenanigans or games. So much happier here than I was at the NoVa Toyota I have been going to. Kudos to this whole team... They've been a pleasure to work with on every occasion I have been there. More