Warrenton Kia

i got dangerous recall yesterday and called warrenton kia and told them about the recall and was transfered to service, after 14 minutes on hold it sent me back to main desk. i again told the man about the r and told them about the recall and was transfered to service, after 14 minutes on hold it sent me back to main desk. i again told the man about the recall and he said service was busy but took my name and phone and said as soon as service had time they would call me, that was around 1 pm yesterday. no one called me back and at 7pm i texted service and immediately got a text it was after hours and they would call by end of day today but i have no faith anyone will call. the recall said the front seats could catch on fire and to park car away from house and keep out of garage so to me this is important. Since we bought our telluride a few months ago the staff has changed and customer service seems non existant. More

Warrenton Kia was great they were easy to work with and super helpful throughout the process, Our Sales representative Kalib was extremely knowledgeable, they worked hard to get us exactly what we were l super helpful throughout the process, Our Sales representative Kalib was extremely knowledgeable, they worked hard to get us exactly what we were looking for. More

Had a great experience at Warrenton Kia Tim Barnett was excellent. No screwing around we had a idea on a car and he got us financed quickly and out the door, very professional. Thank You excellent. No screwing around we had a idea on a car and he got us financed quickly and out the door, very professional. Thank You More

I see a lot of old reviews , but my husband had none of those problems and was very happy with sales and finance people. He is elated with his Audi 3 and feels like he got a very fair deal. He traded in those problems and was very happy with sales and finance people. He is elated with his Audi 3 and feels like he got a very fair deal. He traded in our 2021 Ford Ecosport Luxury orange with 4700 miles on it and they gave him $20000. for it. Frankly, we don't give a xxxx what they sold it for, they are a business. We got a fair price on the Audi also! Everyone was really nice there too! More

Daughter bought Kia sportage 2017..plain Jane..$23 000.( Salesman said they payed 22 000 for it.so no room for n Negotiations.. She got $6000 for her old Chevy equinox,they are selling it now for $11995.. Salesman said they payed 22 000 for it.so no room for n Negotiations.. She got $6000 for her old Chevy equinox,they are selling it now for $11995..they,promised oil was changed. It was not..i checked black and gritty ...and Mr sin used f word.. More

Mauro was so helpful in getting us into a new Carnival! It has been difficult to find one, and we drove to Warrenton from out of state. Every person we worked with was kind and committed to service. We wer It has been difficult to find one, and we drove to Warrenton from out of state. Every person we worked with was kind and committed to service. We were also given a great offer for our trade-in even with imperfections. I wish we lived closer to this dealership because I would do business with them again. More

Brought in trade in-refused any trade in value. Had Jeep priced at $10,000.00 above 4 comparable. Offered cash, but manager refused to even provide a counter offer. These are bottom feeders. Two younger lot priced at $10,000.00 above 4 comparable. Offered cash, but manager refused to even provide a counter offer. These are bottom feeders. Two younger lot sales persons were friendly, courteous and professional. More

BEST CUSTOMER SERVICE I’VE EVER EXPERIENCED!!! Every single man I talked to was top notch! 100% recommend!!! Ken Kirby and Hansel were the main guys I dealt with, they are amazing and deserve a raise!!! single man I talked to was top notch! 100% recommend!!! Ken Kirby and Hansel were the main guys I dealt with, they are amazing and deserve a raise!!!! More

super easy to buy Lori and Eric were very helpful and made the buying process easy peasy. I was in and out fairly quickly. I would buy here again Lori and Eric were very helpful and made the buying process easy peasy. I was in and out fairly quickly. I would buy here again More

I had a verbal agreement to purchase a vehicle cash. The sales associate verified this was acceptable with a manager and told me the purchase order would be drafted up and sent to me immediately (Within a d sales associate verified this was acceptable with a manager and told me the purchase order would be drafted up and sent to me immediately (Within a day or so). After more than a week of waiting with numerous follow-ups where I was assured that conclusion of the deal was merely Awaiting on finalization of the paperwork and final owner/supervisor approval, I was told that the vehicle I was sold out from under me. This not only represents poor customer service but also dishonest business practices. As an active Duty Service member, I am appalled and believe this location should have it’s dealings reviewed by Kia Corporate. More