Warren Midtown Motors

Awesome dealership I have known Kevin Ruttenbur for 26 years. He is a good friend. Scott Fisher is My Favorite Salesman. They strive to give you the best deal possible. I have known Kevin Ruttenbur for 26 years. He is a good friend. Scott Fisher is My Favorite Salesman. They strive to give you the best deal possible. I just bought a 2019 Edge, and I love it. I recommend Midtown Motors to everyone who wants to buy a new or used car. They are not pushy, and have your best interests at heart. Everyone at this dealership are great people. Kevin Cob made the paper signing a breeze. More

Repair Work Midtown Motors is like family. My husband only dealt with them and I do the same. I trust them to do what's necessary and nothing more. Thank you M Midtown Motors is like family. My husband only dealt with them and I do the same. I trust them to do what's necessary and nothing more. Thank you Midtown Motors!! More

Great experience I have always experienced fast and great service at Warren Midtown Motors! The staff is always very accommodating and Friendly. This why our family I have always experienced fast and great service at Warren Midtown Motors! The staff is always very accommodating and Friendly. This why our family always comes back. More

Courtesy shuttle service I requested the courtesy shuttle pick me up from work at 4:30 p.m. sharp. I was assured by the morning driver who dropped me off at work at 8:00 a.m. I requested the courtesy shuttle pick me up from work at 4:30 p.m. sharp. I was assured by the morning driver who dropped me off at work at 8:00 a.m. that they would find me and not to worry. (Even though he tried taking me to Family Services when I said I needed to go to Human Services) Needless to say when I exited my worksite at 4:30 p.m., the shuttle was no where to be seen. My first phone call to the service department informed me that the driver would be there any second because he had already left the dealership coming to get me. I waited another 2-3 minutes with rain and snow coming down on me. I called the dealership again. They said that they would contact the shuttle driver. I had just got back inside my worksite to avoid getting further wet when my phone rang and it was the shuttle driver. He had no idea where my work site was located (even though my work site has purchased 21 vehicles from this dealership in the last few years). I tried to give directions in order to get him turned in right direction. At 4:40 p.m., he pulled in apologizing for the delay. I informed him that this was the first time I had requested the shuttle to pick me after work and it would also be the last time. When I arrived at the service department, I was greeted with a $48 service bill. I again had to remind the service person, that I had free maintenance as agreed upon when I purchased the vehicle. I reminded him also that this was the second time they have tried to stick me with the bill. He gave some kind of explanation that the computer prints 'free maintenance' so small on the invoices, that if they aren't looking for it, then it goes unnoticed. I find that odd, when I had my previous vehicle at their competitor's dealership, I was never given a bill once. They knew it was all paid for in advance as per the maintenance agreement when the car was purchased. More

excellent great service The staff are very friendly and helpfull and explain everything we need to know. Waiting area was nice and very clean. Appreciate great service The staff are very friendly and helpfull and explain everything we need to know. Waiting area was nice and very clean. Appreciated the coffee. More