Warren Henry Jaguar/ Land Rover North Dade

I have never have I been so insulted by a car dealership! After an initially pleasant phone conversation with Antony on their phone bank I was referred to one rather uninformed salesman to another more seni After an initially pleasant phone conversation with Antony on their phone bank I was referred to one rather uninformed salesman to another more senior salesman who tied every stupid sales trick in the book. They undervalued my trade in by over $3,000 (I did trade my car for the full proper trade value at another FL Jaguar Dealership in Sarasota). When I tried to point out the proper trade in I was treated as an idiot off the street and had three phone calls from the "manager" who stated that I simply didn't I understand the car market. They were wrong and I had worked in the auto sales industry for a number of years and still have access to monthly auction n numbers. They falsified the Feb and March number over the phone to me to justify their trade in values. When I pointed this out to them they raised their voices..I and say this in the plural as this occurred with TWO DIFFERENT supposed managers who called me after I told them I did not want any further contact! When I read these "managers the actual auction reports for Feb and March one said, "so why do you need us if you have all the answers?" and the other said, "Ok so they were a little higher or the cars were maybe not in so nice a condition but we still think your car is only worth this much tops.." All this occurred without them seeing my car or even asking for the VIN number!!!!! When asked for exact information on a specific car in their inventory I was given a run around and never did they respond to my request for specifics on color. I simply asked "what color blue is it? There are three versions of "blue" on the Jaguar models I was looking at and their website does not show actual photos or say what version of shade of "blue" was on these vehicles. One more point, I came to them as a referral of the USAA car buying program for military families. USAA should drop this horrid sales group and I would urge you all to stay far far away from them!! More