Warren Henry Jaguar/ Land Rover North Dade

World Class Sales and Service! My experiences at Land Rover North Dade have been fantastic. The service writers are attentive, professional, and cordial, and always do their best to My experiences at Land Rover North Dade have been fantastic. The service writers are attentive, professional, and cordial, and always do their best to make sure the vehicle's service is done well and in a timely fashion. My most recent service was not "scheduled" and my salesman, Damir Gonzalez, and my service writer, David Morales, worked together to quickly get my car into the shop and me in a loaner . Throughout the next several days and until my vehicle was repaired, I was kept totally informed regarding the repairs needed, the parts on order, and the progress of the service. Of note, I have owned and (dealer) serviced other high-end vehicles, including Mercedes and Lexus, as well as another Land Rover that was purchased and serviced at another South Florida dealership several years ago, but in my opinion, for sales and service, Land Rover North Dade trumps them all. More

Stand behind the name New to Jaguar, my experience in service has thankfully been limited. In that period however, it has been made clear that WH are folks who stand behin New to Jaguar, my experience in service has thankfully been limited. In that period however, it has been made clear that WH are folks who stand behind their name. Before meeting David Angulo and his service associate, Randy, we had far-less enthusiastic - less effective support offered to us from another dealership service department. WH's commitment to whomever brings their vehicle for service has won the client. We are service and sales-comitted to this dealership now :-) More

The Backbone of the Greatest Service Department! Nestor Alvarez is the reason why Warren Henry Land Rover North Dade has the best service department in Florida. I've been coming to this dealership f Nestor Alvarez is the reason why Warren Henry Land Rover North Dade has the best service department in Florida. I've been coming to this dealership for 9 years. I'm always greeted by Nestor when he sees me...and I'm always asked is everything OK? He his a genuine person.....and makes me feel like I'm part of the Land Rover family at Warren Henry North Dade. I can see he really cares about how his customers well being.... and about their service experience at his shop. I've observed his leadership abilities many a time....and rest assured....his shop runs like a well oil machined because he expects his employees to perform at their highest level.... so as to provide great service...which is a reflection of him. The bottom line....Nestor makes sure you leave his shop with a smile on your face...because he wants you to be a happy and satisfied customer at every instance! More

Im Never Let Down This is the 2nd Range Rover that I've owned in the last 8 years and every time I have to get it serviced theirs only one person that I have in mind to This is the 2nd Range Rover that I've owned in the last 8 years and every time I have to get it serviced theirs only one person that I have in mind to get me back on the road again fast. Neville Braganza... I can call him anytime to answer any questions and get me booked so as soon as I reach the dealership, hes already waiting to greet me with a smile and get the paperwork taken care of. Weather if i need a loaner or just waiting I know that I can count on him and his team to get me out of there fast. Personally I've been to many dealerships and most of them just run out to get you to buy a care while service dept drinks coffee and relaxes to waste time. Not here that is for sure. I will keep buying Range Rovers and getting them serviced here as long as they keep this chemistry going which is undeniably dependable, and time saving. The best part here is that they all know you like if you were part of the family. I give the customer service 5 stars and two thumbs up. Keep it up guys :) More

GREAT SERVICE DEPT I OWN TWO LAND ROVERS THAT I SERVICE WITH JENNIFER FARRELL, SHE ALWAYS GIVES ME GREAT SERVICE, ALONG WITH NESTOR ALVAREZ THE SERVICE DIRECTOR, FOUND O I OWN TWO LAND ROVERS THAT I SERVICE WITH JENNIFER FARRELL, SHE ALWAYS GIVES ME GREAT SERVICE, ALONG WITH NESTOR ALVAREZ THE SERVICE DIRECTOR, FOUND OUT THEY HAVE SUNDAY HOURS NOW WHICH IS GREAT FOR ME BECAUSE I RUN A BUSINESS AND ITS HARD FOR ME TO GET OUT, THEY HAVE ALWAY BEEN VERY ACCOMMODATING WHEN IT COMES TO GETTING ME IN RIGHT AWAY, I RECOMMEND THIS DEALER TO ANYONE WHO NEEDS SERVICE ON THEIR LAND ROVERS, I HAVE DEALT WITH OTHER SERVICE CONSULTANTS THERE AND THEY ARE ALL EASY TO DEAL WITH. More

Our Fantastic Experience Great Dealer / Great People Bill, Bill, Bill Siemer – Need an high-end luxury car and a great Sales Person with it? Well, head over to Warren Henry J Great Dealer / Great People Bill, Bill, Bill Siemer – Need an high-end luxury car and a great Sales Person with it? Well, head over to Warren Henry Jaguar / Land Rover North Dade and ask for Bill, you won’t regret it. The dealer is really welcoming and clean, great customer service from the minute you walk into the dealer. Bill our sales person, was recommended by a colleague of my lady and I here from work and let me tell ya’ our friend wasn’t wrong. From the min we arrived, Bill treated us as family, that is right, family, not as a walking $$$ sign ….. Really knowledgeable, humble, easy going, funny and experienced… He knows his way around it and he will work with you to ensure you leave the dealer with not only a huge smile but with the dream car you were hoping to get from the min you arrived to their facility.. Ask for Bill Regards Jess and Yordi More

Best dealer in South Florida Went back for service and again I have to say how refreshing it is to take my car here. Like the delivery service they added . I think it's red cap , Went back for service and again I have to say how refreshing it is to take my car here. Like the delivery service they added . I think it's red cap , very cool !!!!! Thanks Nestor Alvarez and team. More

Unethical Business Practice I ordered a 2014 Range Rover Sport with almost all options through Mr. William (Bill) Siemer in January 2014. The estimated lead time was quoted for a I ordered a 2014 Range Rover Sport with almost all options through Mr. William (Bill) Siemer in January 2014. The estimated lead time was quoted for about 7 months due to the high demand. The car has actually arrived couple of weeks earlier. I received a call from Bill while I was out of town on a business trip, but I have promised him that someone would arrange the payment immediately in my absence. I have never heard from Bill again and few days later when I was back home, I was surprised to learn that Bill and his General Manager Danny Palenzuela have sold the vehicle I ordered to someone else, and the excuse was they were afraid I would export the car abroad. No apologies were ever given by Bill and Danny Palenzuela who was probably the most arrogant person I have ever encountered in my life. I have also sent an e-mail to Warren Henry Zinn, CEO of the Warren Henry Auto Group, and he has done nothing but asked Danny Palenzuela to call me and let me know there was nothing they could do and they really did not care what had happened. You would think you should receive world-class service from the dealership at this caliber, but my experience at the Land Rover North Dade was horrified beyond my imagination. I eventually was able to locate a similar vehicle at the Land Rover Fort Lauderdale and the service was true world-class. More

Ask for William "Bill" Siemer! Bill Siemer is absolutely the greatest car salesman I've ever met! A true asset to Warren Henry!!! Amazing, knowledgable, honest, 150% service all the Bill Siemer is absolutely the greatest car salesman I've ever met! A true asset to Warren Henry!!! Amazing, knowledgable, honest, 150% service all the way. If you are interested in a Land Rover, make sure you ask for Bill! I'm on my second Range Rover and I will definitively come again for more as long as Bill is there! More