Warren Henry INFINITI - Service Center
North Miami, FL

99 Reviews of Warren Henry INFINITI - Service Center
Routine Service Friendly, Courteous and Excellent Customer Service Skills. Mr. Henry always exceed my expectations. My servicing needs are always met the first time a Friendly, Courteous and Excellent Customer Service Skills. Mr. Henry always exceed my expectations. My servicing needs are always met the first time around. Truly a Company asset! More
It's a robbery Came in for a check engine light and Gerald from service department said since the car is not clean its 300$ minimum to check it not including whateve Came in for a check engine light and Gerald from service department said since the car is not clean its 300$ minimum to check it not including whatever needs to be repaired. Worst experience ever. Keep this employee there and that rating is going down More
Best Infiniti dealership in south Florida Tom is very patient and informative. Each time I've gone to him for maintenance on my car he has been more than helpful. He makes sure you know exactl Tom is very patient and informative. Each time I've gone to him for maintenance on my car he has been more than helpful. He makes sure you know exactly what is being done, what needs to be done, what isn't necessary and why. I will never go to another Infiniti dealership after such an amazing experience. Outstanding! More
Car service and repair Had a great experience with this dealership. They were very honest and went out of there way to help. Tom Thompson returned every phone call and follo Had a great experience with this dealership. They were very honest and went out of there way to help. Tom Thompson returned every phone call and followed up with all my questions. He is very patient and knowledgable in his field and a pleasure to work with. He will go the extra mile to make ensure the job is done More
Gerald Henry my service consultant today 6/10/14 I had my car serviced today at Warren Henry- I just want to thank your service consultant Gerald Henry-he was outstanding on all levels- He was extre I had my car serviced today at Warren Henry- I just want to thank your service consultant Gerald Henry-he was outstanding on all levels- He was extremely pleasant to deal with with-He was efficient,he knew his job very well and from the time I was there he made me feel very comfortable today-I was there probably there for less than 90 minutes- I had a dent repair along with a oil change which was at no charge-I just purchased the car and the oil change was free of charge-Thanks again to my great salesman Tunch Basar. Again I would like to commend Gerald Henry for his outstanding professionalism and he's an outstanding asset to Warren Henry-Give this man a raise please he deserves it!!!!!Thanks Gerald-Steve Umberger More
15K Mile Service Thank you Gonzo Johnson for making my 15,000 mile service such a breeze on my Infiniti EX35. I was in and out in two hours for what I thought would be Thank you Gonzo Johnson for making my 15,000 mile service such a breeze on my Infiniti EX35. I was in and out in two hours for what I thought would be a longer wait given the service. You always answer all my questions & offer excellent advice. Great job! More
Great Service Just wanted to point out that beyond the regular good customer service standards expected from the industry, Gerald Henry, at the Service Dept. has sh Just wanted to point out that beyond the regular good customer service standards expected from the industry, Gerald Henry, at the Service Dept. has shown care, consideration and willingness to help. I believe he is an asset for Warren Henry Dealers. He represents the true value of customer service. More
A good and faster service The service is faster ,good quality job, excelent costumer support and the service consultant tom thompsom was very professional the experience was ( The service is faster ,good quality job, excelent costumer support and the service consultant tom thompsom was very professional the experience was ( 5 ) in all More
Another Great Service Visit! I love the service team here! Meital Stark and Jennifer Dempsey are the best I have ever worked with. Easy appiontment times, quick turnaround! Grea I love the service team here! Meital Stark and Jennifer Dempsey are the best I have ever worked with. Easy appiontment times, quick turnaround! Great team! More
Great Service as always!! As always from the moment you walk in the door the service department is exceptional! Gerald Henry my service writer was friendly, efficient and got As always from the moment you walk in the door the service department is exceptional! Gerald Henry my service writer was friendly, efficient and got me in and out quickly! More