Warren Henry INFINITI - Service Center

Great experience Very good service experience. Juan is certainly one of the best service experts ! Thank you for making my wait at the dealership so comfortable. 5 sta Very good service experience. Juan is certainly one of the best service experts ! Thank you for making my wait at the dealership so comfortable. 5 star service ! More

Warren Henry Infiniti Very prompt, great service and friendly staff. They explained everything and returned the car clean and fueled. Absolutely no problems or delay in h Very prompt, great service and friendly staff. They explained everything and returned the car clean and fueled. Absolutely no problems or delay in having service completed. More

Meital was excellent She is a valuable asset to the organization, I had my wheel repaired, car washed in less than 5 hours, no other place you can get that same level of s She is a valuable asset to the organization, I had my wheel repaired, car washed in less than 5 hours, no other place you can get that same level of service , her and the team need bonuses, asap More

Went in for an oil change, left with a damaged front bumper. For the sake of full disclosure, the area shown in the image had a barely noticeable (I didnt even consider repair) 6" hairline crack prior to the in For the sake of full disclosure, the area shown in the image had a barely noticeable (I didnt even consider repair) 6" hairline crack prior to the incident. However, as I emphatically stressed during my exchange with the service specialist, the damage is exponentially worse. This conversation took place four days after the incident because the service manager could not be bothered to speak with me (I called almost every day). It never occurred to me to check the vehicle for damage before leaving the dealership. Lesson learned...be warned. More

Great Service If you need your car serviced be sure to go see Tom. He is the best at this location. Very helpful, informative, and friendly. Tom is the reason I lea If you need your car serviced be sure to go see Tom. He is the best at this location. Very helpful, informative, and friendly. Tom is the reason I leased another Infiniti, however I had to visit another Infiniti dealership to get the price and help I needed. More

Very happy with my service Ada Bermeruz did a great job on making sure everything was ok with my car she even check my warranty and a couple of things I didn't with my service Ada Bermeruz did a great job on making sure everything was ok with my car she even check my warranty and a couple of things I didn't even have to pay out of my pocket covered by my warranty thank you so much ???? More

This is really a great dealer, they treat you the right way. Hello, I recently did a service to my new q50 to get the car tinted which they offered for free (what a plus) they offered to give me a loaner car and Hello, I recently did a service to my new q50 to get the car tinted which they offered for free (what a plus) they offered to give me a loaner car and have them pick up my car and taken back as well. They did everything they said they would and everything went off without a hitch. The service manager that attended me was ads Bermudez and she is super nice and knows how to do her job More

Service The First time ever receiving Legendary Service, and I been driving since 23 yrs. Thomas Thompson is the best I was worried about my car, and being a The First time ever receiving Legendary Service, and I been driving since 23 yrs. Thomas Thompson is the best I was worried about my car, and being a single woman , service departments be taking advantage, but not at Warren Henry Infinite service. I didn't know nothing about cars, but Thomas Thompson from Warren Henry Infinite service dept. reassured me every step of the way. Your hard work put a long lasting smile on my face, and my car is running perfectly thank you, thank you. More

Meital is the Best!!! I am not the regular Infiniti customer; I bought a used Ford Fiesta at your dealership. I feel as though I am treated like an Infiniti customer; howe I am not the regular Infiniti customer; I bought a used Ford Fiesta at your dealership. I feel as though I am treated like an Infiniti customer; however, every time I bring the car in for service. Although every single person working there has treated me well, Meital Stark always goes way above and beyond with her excellent.customer service, from making appointments to treating me like a king when I am there. In addition, she is genuine, not forced into being nice like at some other places. Although I am currently not an Infiniti or Jaguar owner, I fully intend on becoming one in the future, now that my RN position is paying well. In addition, there is only one place I would even consider buying my car, and that is Warren Henry. Thank you, Andrew Moniz (Future Infiniti/Jaguar customer) More

Car repair. Gerald Henry is an asset to this company, I brought in my car for a general inspection, brakes change and oil change. Gerald went above and beyond a Gerald Henry is an asset to this company, I brought in my car for a general inspection, brakes change and oil change. Gerald went above and beyond and found a couple of recommendation that my car needed. Gerald, made my transaction a smooth one. He put me in a loaner and took care of fixing my car plus making sure everthing was working properly. I had the best customer service provided to me by him. Thanks Warren Henry for having such a great employee, I don't come across people like him frequently. I will recommend this dealer to all my friends and family More