Warren Henry INFINITI
NORTH MIAMI, FL
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great experience overall, great price on a lease, they were the only dealer willing to negotiate a good price. Customer service was great and the Warren Henry Advantage is great!!!! were the only dealer willing to negotiate a good price. Customer service was great and the Warren Henry Advantage is great!!!! More
Overall the best experience I have had at a car dealership. Great inventory, prices and service. Not only do they inquire into what you want in a car but they also make sure to let you see all of t dealership. Great inventory, prices and service. Not only do they inquire into what you want in a car but they also make sure to let you see all of the options and figure out which option works best for you. No games just passion for automobiles. More
Dealership and specifically service "consultant" are an insult to the Infiniti brand. Upon my first visit for service, I stood in the service area for 10 mins without being acknowledged "consultant" are an insult to the Infiniti brand. Upon my first visit for service, I stood in the service area for 10 mins without being acknowledged. Many other customers were taken ahead of me, as I stood quietly in front of the consultant's office. Did I mention I had an appointment? After leaving the dealership with a loaner, I was promised a status call later in the day. Still waiting. I called back the next day and was transferred from the operator to the service desk and back to the receptionist, none who knew where anyone was. This was AFTER leaving a very detailed and specific message with the service "consultant" to return my call placed much earlier in the day. No excuses, no explanation for the absence of communication. Just come get your car and pay this amount. Service consultant "greeted" me and "urged" me to give me an excellent rating. Yeah, right. Pleaded with me to do so. Ridiculous. 2 weeks later I returned for the same identical problem and was treated equally as bad. Zero customer service. Zero communication. Zero personal skills. Zero representation of the luxury brand name. Embarrassing. "Consultant" was irresponsible in his advice, intolerant, impatient, and non-responsive. I would have rather been talking to Joe and his used car dealership, minus the cheap tie. Overall, EXTREMELY disappointed. DO NOT GO HERE FOR SERVICE. NO COMMUNICATION. POOR CUSTOMER SERVICE. AWFUL SERVICE CONSULTANT. AVOID AT ALL COST. More
When I contacted this dealership, I knew exactly what I wanted and how much I wanted to spend, but that isn't always easy with a wide range of selection. Saqib was so helpfull in getting me accurate infor wanted and how much I wanted to spend, but that isn't always easy with a wide range of selection. Saqib was so helpfull in getting me accurate information and really helping me decide among the various options I had. He was very patient with us to make sure that we were happy. In comparison with the other dealership in South Florida, Warren Henry exceded all my expectation by a long shot! I would recommend Saqib to anyone! More
I recently leased a new QX56 from Warren Henry Infiniti. The experience from start to finish was a pleasure. Everyone there was super friendly. When I went for a test drive, the salesperson had in-depth k The experience from start to finish was a pleasure. Everyone there was super friendly. When I went for a test drive, the salesperson had in-depth knowledge of both the car and all the sophisticated technology the car uses. I was quite impressed. This dealership is first rate! More
The Warren Henry team was great across the board. Each department was very helpful and accommodating. Although I was probably a pain as a potential purchaser, because I test drove almost every car on the department was very helpful and accommodating. Although I was probably a pain as a potential purchaser, because I test drove almost every car on the lot, they still followed through with extreme patience. Then the most important part of the purchase, the sale. I couldn't believe the overall deal I got on my car and I was extremely satisfied when I walked out the door. I give this rating because I feel like anyone interested in buying/leasing a car offered by a Warren Henry dealer, should really consider their dealership as I don't know how other dealerships in town can compete. More
Alain and Ismet helped me find the right vehicle and deal with easy. They were freindly, cuteous, and professionsal. This is my 4th purchase from Warren Henry Infinity and I was thinking of switching to a d with easy. They were freindly, cuteous, and professionsal. This is my 4th purchase from Warren Henry Infinity and I was thinking of switching to a different brand. They are the reason why I stayed and will most likely return for a 5th vehicle! More
It was my first time buying a car and I did not feel like I was taken advantage of. All the other dealerships I went too I felt like I was being pushed into buying something I didn't want and they didn't car I was taken advantage of. All the other dealerships I went too I felt like I was being pushed into buying something I didn't want and they didn't care about my best interest. Warren Henry Infiniti, really made me feel comfortable with my purchase. I had many questions, they answered them all. I felt like they where actually looking out for my best interest. The process was no long and rigorous as I expected. I recommend this dealership to anyone that is looking for a car. More
The best dealer experience I have ever had in my life. They gave me a quote for a lease via e-mail, and lived up to it. I am in love with my saleslady, Giovanna Fernandez. She is brilliant, warm and fri They gave me a quote for a lease via e-mail, and lived up to it. I am in love with my saleslady, Giovanna Fernandez. She is brilliant, warm and friendly, very experienced and has vast knowledge of Infiniti vehicles. The Finance Manager, Geovanny Salazar, was very concise and friendly, and did not pressure me to buy any add ons. This is one honest dealership. Hard to believe, but true! If I had known it would be so painless to lease a new vehicle, I would have done it long ago. I am in love with my new G25! If you are in the market for an Infiniti, this is the place to go. More