Warren Henry INFINITI
NORTH MIAMI, FL
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This is our 5th car purchased from Warren Henry with the same associates. We continue to return due to the excellent service we receive from them! I have yet to find another dealership with the same quality same associates. We continue to return due to the excellent service we receive from them! I have yet to find another dealership with the same quality of service, and I have purchased/leased many cars for myself and my family! I always leave happy and satisfied. I would recommend this dealership for anyone interested in purchasing one of the many cars they offer! More
Great customer service. My salesman Luis was amazing. He took care of me from the moment I stepped in until the moment I left. He was capable of doing the entire process smooth and painless. I was even surp took care of me from the moment I stepped in until the moment I left. He was capable of doing the entire process smooth and painless. I was even surprised that there was no good guy bad guy game. He took care of everything. I highly recommend this dealer. More
This dealership has excellent customer service. I had been to 11 prior dealerships and did not receive the respect I received here. My salesman Mr. Berube was very well trained and knowledgeable. When I been to 11 prior dealerships and did not receive the respect I received here. My salesman Mr. Berube was very well trained and knowledgeable. When I walked in, I was not pressured and had the opportunity to look around. Mr. Berube was polite and patient. He answered all my questions with patience and delight. The finance director (S.S.) was also very friendly and prepared my paperwork with no pressure to do add ons. I can not wait to drive my new vehicle and know that I can call this dealership and get my questions answered without prejudice. More
The experience was great. The customer service was outstanding and Mario went above and beyond to make sure my experience was great. I would recommend this dealer to friends and family and I am so hap outstanding and Mario went above and beyond to make sure my experience was great. I would recommend this dealer to friends and family and I am so happy with my car!! More
I had an excellent car shopping experience provided by Mr. Mario Guerra at the Warren Henry Infiniti. He is a very friendly and knowledgable sales associate. Because of his assistance, I was able to get m Mr. Mario Guerra at the Warren Henry Infiniti. He is a very friendly and knowledgable sales associate. Because of his assistance, I was able to get my desired vehicle with plenty of options at a great price. Thank you, Mario! My found my other favorite dealer. More
I wanted to take this opportunity to praise Mr. Guerra for being such a wonderful salesman. He made our experience wonderful and headache free, we felt in love with the car and as you know the negotiation for being such a wonderful salesman. He made our experience wonderful and headache free, we felt in love with the car and as you know the negotiation part can be a bit stressful; however, Mr. Guerra was professional, friendly, honest and tried very hard to help us get that car. I am so pleased with his service and the overall deal that we will be recommending this dealership and Mr.Guerra to our family and friends.... Mario...you rock!!!! Sincerely, Jose E. Landero More
The dealership experience was great, I got in and out in a reasonable amount of time and any request I had was catered to immediately,I feel that I got a fair price. Couldn't be happier with the new vehicle a reasonable amount of time and any request I had was catered to immediately,I feel that I got a fair price. Couldn't be happier with the new vehicle. Warren is highly recommended! More
I went to Warren Henry on December of 2007 to buy and Infiniti EX 35. The salesman, and I use the term very loosely, showed me a car which I bought. I was given one key to the car and it took me 6 week Infiniti EX 35. The salesman, and I use the term very loosely, showed me a car which I bought. I was given one key to the car and it took me 6 weeks to get the spare key. I only got it when I went to the dealership and camped out in the sales area until I was finally served. I turned in a "lease" BMW to them when I bought the new Infiniti. I was told they would return the lease care for me. 6 months later they had NOT returned the lease car and it sat on their back lot with no one monitoring it. They also LOST the keys to the BMW and I had to go to the main Fort Lauderdale BMW dealership to get assistance. It is now 2012 and I've called their finance department 5 times and left messages and NO ONE is available to return my call. This was also true when I tried to get my spare key to the new car. Their service and customer relations SUCK and they make no apology for it. I would NEVER buy anything from this dealership if my life depended on it. More
I did comparison shopping and I need to express how cohesive and honest this dealership and it sales force are. Eduardo patiently explained how their sales price came to be a sound price. I must add cohesive and honest this dealership and it sales force are. Eduardo patiently explained how their sales price came to be a sound price. I must add they offered a great price on my trade in. He was refreshingly honest! The model, exterior and interior color car was there..waiting for me! The car was detailed immediately. Luis was fabulous as well explaining the in and outs of the car and handling the paperwork and truly caring! Geovanny handled my finances very efficiently and fast! The front desk hostess loves her job and has been there for many years. There's something to be said for that. Larry runs a fabulous Infinity showroom and cares about his customers and staff. They truly aim to please and I can't express enough gratitude for the experience! They went above and beyond!!! More