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Warner Kia

Parkersburg, WV

4.9
46 Reviews
Call Dealership (304) 422-3502

501 7th St

Parkersburg, WV

26101

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46 Reviews of Warner Kia

January 22, 2025

I had my vehicle towed to Warner Kia after an unexpected breakdown. It was found the pulley had broken away from the alternator. The alternator was 11mo old, therefore everything was under warranty. The s More

by Deloresamos54
Recommend Dealer
Yes
Employees Worked With
I did not get the names
Report | Print
January 22, 2025

3rd time I've tried to submit a review 😠 I very very pleased with the service department, They kept me informed & were pleasant. Everything was covered under warranty More

by Deloresamos54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get their names
Report | Print
December 14, 2024

Always friendly service in a timely manner. Very professional, knowledgeable and great customer service. I'll give them a A+ More

by Inge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Brittney
Report | Print
Dec 16, 2024 -

Warner Kia responded

Thank you for the A+ review! We're delighted to hear that our team at Warner Kia provided friendly and professional service. We look forward to serving you again in the future!

December 04, 2024

Their customers always comes first with servicing the vehicle and making it comfortable for the customer during their wait. More

by lyonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 05, 2024 -

Warner Kia responded

Lyonker, we're delighted to hear that you felt prioritized and comfortable during your visit to Warner Kia. Thank you for sharing your experience with us!

October 02, 2024

I never have to worry when I take my vehicles to Warner Kia. From the top - down, everyone is kind and professional. They are the only dealership I trust to treat me right. Thanks Warner Kia! More

by Happykiaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 02, 2024 -

Warner Kia responded

Thank you for your trust and kind words! We're delighted to hear that our team at Warner Kia consistently provides a professional and friendly experience. We look forward to continuing to serve you!

September 09, 2024

This was the worst car buying experience I’ve ever had. I wouldn’t recommend purchasing a vehicle from Warner KIA to anyone. The salesman (Kevin Offenberger) and finance manager (Bryce Warner) were so disr More

by Kaylawilliams379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Offenbarger, Bryce Warner
Report | Print
Sep 11, 2024 -

Warner Kia responded

Kayla, I'm sorry to hear about your experience. This is not the level of service we strive for and I apologize for any disrespect you felt. I want to address these issues personally, so please reach out when you can. Thank you, Bryce Warner - Sales Manager - 304-422-3502

May 15, 2024

The service department was great, they said my service would be done in an hour done washed the hot rod.. More

by bertosborne0050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
May 16, 2024 -

Warner Kia responded

We're glad to know you had a great experience with our service department at Warner Kia! Thanks for the positive feedback and we hope your car is running smoothly.

April 19, 2024

Brandon has gone the extra mile with service on my Kia. Really appreciated it when I take it in . More

by pamslamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 22, 2024 -

Warner Kia responded

Hi Pam! Thank you for leaving us this five-star review and the kind words about Brandon from our service team at Warner Kia! We'll see you next time!

March 29, 2024

Best sales and service dealership in the Parkersburg area. FANTASTIC!!! Truly a customer focused team effort More

by Roselly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 29, 2024 -

Warner Kia responded

Hi Roselly! We're delighted to know you had a fantastic experience with our team at Warner Kia. Thanks for your kind words and support!

March 22, 2024

I continue to drive to Parkersburg because of the excellent service I receive. I trust their service and never feel that I am being pressured to get something I don't really need. They are very good More

by Bankrupt stamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I have forgotten their names. There is a young lady, a young gentleman, and a gentleman with white hair that have all been excellent.
Report | Print
Mar 22, 2024 -

Warner Kia responded

Hi! We're so glad to know that you trust our service and appreciate the effort we put into explaining everything at Warner Kia. Thanks for making the drive to us, your support means a lot!

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