462 Reviews of Wantagh Mazda - Service Center
Service This was th first time I was at the MAZDA dealership in Wantagh. The service I received was outstanding from beginning to end. It was one of the most This was th first time I was at the MAZDA dealership in Wantagh. The service I received was outstanding from beginning to end. It was one of the most enjoyable experiences I have ever had at a dealership. I arrived at 7:15 to drop off my car for a recalled part. I was greeted by Craig Rotter who was extremely personable, professional and very organized. He was quick, concise and had me on my way with a loaner car within 10 minutes. I give Craig two thumbs up for outstanding service!!! Look out employee of the month!! More
Service Department My entire experience with the department was phenomenal. From meeting Craig Rotter before the shop opened, through communication from the dealership u My entire experience with the department was phenomenal. From meeting Craig Rotter before the shop opened, through communication from the dealership until picking up the car and dealing with the woman at the counter there was nothing but professionalism and concern. Kristie, and everyone else could not have been nicer or more accommodating. More
service department Kristie from your service department was very accommodating and friendly always smiling. I would highly recommend her. .She gets 4 stars. GREAT JOB T Kristie from your service department was very accommodating and friendly always smiling. I would highly recommend her. .She gets 4 stars. GREAT JOB THUMBS UP More
Great Service First service for my car. Taken on time, done on time. Answered all my questions. Very clean and professional. I recommend them without question for a First service for my car. Taken on time, done on time. Answered all my questions. Very clean and professional. I recommend them without question for any service. During service I looked around sales room and even though they knew I wasn't buying a car, they answered questions I had and took time with me. More
What a dealer should be What a piece of cake!!!Servicing my new ,2010 :) ,car at Wantagh Mazda. I found a coupon online, schedule an oil change within 24 hours, and paid les What a piece of cake!!!Servicing my new ,2010 :) ,car at Wantagh Mazda. I found a coupon online, schedule an oil change within 24 hours, and paid less for more services than any other shop would charge me. Reception was welcoming, service advisor was informative and told me about my car’s service history, the technician kept my car clean of fingerprints, and had the parts guy order me some touch up paint to get rid of some scratches on my doors. This is all within a half hour. Coffee in showroom is good. More
Wantagh Mazda Sets The Bar For ALL Dealerships My Daughter was looking for a new car and thankfully went to Wantagh Mazda. The salesman, David Chiari was very friendly and receptive to the fact tha My Daughter was looking for a new car and thankfully went to Wantagh Mazda. The salesman, David Chiari was very friendly and receptive to the fact that she is getting married in the near future. Obviously her budget was tight but he took the time to work with her and she purchased a very nicely equipped CX5. A few months later, she ran over something and sliced the sidewall. Kristie Vargas. a service advisor, was very nice and got me in the next day to have the tire replaced and even gave me a loaner on such short notice. My Dad worked for a family run Dealership for 30 years....not many around anymore that really appreciate and care about their customers. Doug Merkle More
First oil change This is the best dealership ever make you feel like family. Just got my first oil change and it was a great experience. Craig the service department m This is the best dealership ever make you feel like family. Just got my first oil change and it was a great experience. Craig the service department manager made me feel like family. I wasn’t sitting in a crowded waiting area because these cars are so great that they do not need service Like the jeeps I owned for 30 years until I found my Mazda CX five and this dealership in the service department is the best. Why you would go anywhere else is beyond me More
Michael J I have purchased four Mazda vehicles from Phil Puleo since 2006. The level of customer service and pricing has always been fair. Phil is a pleasure I have purchased four Mazda vehicles from Phil Puleo since 2006. The level of customer service and pricing has always been fair. Phil is a pleasure to do business with. The service department is also top-notch. There have only been a few instances where I had a major issue (somewhat) and they were always rectified in an amicable and efficient manner. Kristie, Craig, and Gary are always friendly and accommodating. I highly recommend Wantagh Mazda!! More
Quality service at very reasonable prices Wantagh Mazda is a family operated business whose goal is to provide superior service, supply OEM parts, quality work at extremely reasonable services Wantagh Mazda is a family operated business whose goal is to provide superior service, supply OEM parts, quality work at extremely reasonable services. My family has driven Mazda brand cars for years and we have relied on Wantagh Mazda to provide excellent service, convenient time schedules and quality repair work time and time again. Wantagh Mazda service managers are always helpful and courteous. The Wantagh Mazda experience makes it easy to choose them over the big box stores especially in light of the fact that Wantagh Mazda provides such competitive pricing on items for your vehicle such as tires, battery, wipers, brake jobs, etc. Thank you, Wantagh Mazda. More
Rim damage claim from hitting a pothole. I met with Gary, the service manager, in regards to my issue. One of my rims was bent from hitting a pothole on the Thruway. Knowing I had to return b I met with Gary, the service manager, in regards to my issue. One of my rims was bent from hitting a pothole on the Thruway. Knowing I had to return back home to Florida, he was very expeditious and got with the repair company to get my rim repaired as quickly as possible. He promised me a completion time and came in ahead of schedule. When I picked up my car I noticed the rim was a shade different from the original color. He did not make any excuses but instead fixed the problem by providing an alternative rim which was the correct color. I feel Gary went out of his way to ensure that customer service was given the utmost priority. He and the rest of the team in the service office should be praised for their friendliness, courteousness, and attention to detail when keeping customers happy. Although I live in Florida, if this is how your dealership treats customers , and if I would purchase a new Mazda, as I plan on doing in the future, I would buy from this dealership. More