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Wantagh Mazda - Service Center

Wantagh, NY

5.0
462 Reviews

462 Reviews of Wantagh Mazda - Service Center

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February 01, 2020

Great experience Absolutely wonderful service, attentive, friendly and competent from Craig and the entire service staff. I intend to service my car at Wantagh Mazda e More

by Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Wantagh Mazda responded

Thank you for the review Neal! Even though you didn't purchase your car from us, we would be more than happy to service your vehicle to keep it running as good as new! We truly appreciate the kind words and we look forward to seeing you!

January 29, 2020

Like clockwork I can always count on Wantagh Mazda to the work right as promised. They are super honest and I always know exactly what I’m paying for. I pass by 2 other Mazda dealerships on my way to Wantag More

by Joseph613
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Wantagh Mazda responded

We're so glad to hear about your consistent, five star experiences working with our team, Joseph. Thank you for your review today! We're grateful for your loyalty. Please let us know if we can be of service again in the future.

January 25, 2020

Great Service Alex went above and beyond and gave me a Loaner so they could hopefully finally fix my Infotainment System. Always great service at Wantagh Mazda. More

by RonBeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 27, 2020 -

Wantagh Mazda responded

That's great to hear, Ron! Alex is a great asset to our team and was more than happy to help! We appreciate your continued loyalty and hope to take care of any of your future car needs!

January 20, 2020

Honest, excellent service! Gary and Craig are always so courteous and helpful. They clearly describe what needs to be done, and never try to "hard sell" any services – you can t More

by Michael H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gavin
Jan 23, 2020 -

Wantagh Mazda responded

Michael, thank you so much for sharing your recent experience with us! It's great to know that Gary and Craig made your service appointment go so smoothly and that your vehicle is back in great shape. Please let us know if we can help you with anything else!

January 18, 2020

Prompt and courteous service! Craig was pleasant to work with, and without any prompting, he buffed out some scratches on my door at no further cost. I felt very taken care of and am pleased with the custom More

by Julia
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Wantagh Mazda responded

Thanks for the review Julia! We're happy that Craig could help get some scratches out of your door. We always want your car looking the best it can be! We hope to see you again soon!

January 09, 2020

Service for CX-5 Service checked my issue and updated me with the reason for it. "Z" wet above and beyond to fix a part missing from my car. Highly recommend Wantagh M More

by RonBeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Liantonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Z" in Service gets 6 Stars
Jan 13, 2020 -

Wantagh Mazda responded

Ron, thank you so much for taking the time to provide this review! We're delighted to hear that you had such a great experience with the service team. Feel free to reach out if you find anything else you need.

January 02, 2020

Avoid. Thumbs down! Way down! Both Gary and Craig are unprofessional. When it comes to servicing an older car they have no patience or professionalism. All I needed was an oil pl More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Gavin
Jan 13, 2020 -

Wantagh Mazda responded

Hello, JC. We are sorry to see that you didn’t enjoy your time with us at Wantagh Mazda. It is our desire to give everyone who comes to our dealership the attention, care, and best recommendation we can provide. We believe in our Genuine Mazda Parts and services and know that, taken care of properly, they will give the best ride and performance for the life of your vehicle. Because of this, we do stand by our original recommendation to avoid aftermarket parts whenever possible. We are glad to hear that you found a resolution that you feel comfortable with; however, if you would like to discuss this further, please reach out to Vin Vergara, our General Manager at 516-826-7788 x336 or via email vinv@wantaghmazda.com.

December 19, 2019

Thank you for your help and for getting me in & out! Dealership is efficient, short in wait time. They are always ready to help you. If they don’t have an answer they will get you one. Been with this dea More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Wantagh Mazda responded

Thanks for the awesome 5-star rating and feedback, Chris! We’re pleased to hear that our team took care of you and that everything went smoothly. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

December 13, 2019

I hit debris from a large tree that had fallen on the parkway and could feel that the car was driving differently afterwards. Craig took the car for a drive himself and ultimately found that I'd caused s More

by Lainy
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2019 -

Wantagh Mazda responded

We are happy to hear Craig was able to solve the issue with your vehicle and get you back on the road safely. Please do not hesitate to let us know if you continue to have any issues with your tires! We want nothing more than for our loyal customers to be safe on the roads. We look forward to working with you again in the future!

December 10, 2019

service dept is also courteous and professional always have a great experience when dealing with the service department. after getting a flat i went there without an appointment and they took care More

by gerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gavin
Dec 12, 2019 -

Wantagh Mazda responded

This is wonderful to hear, Gerri! Thank you for taking the time to share your recent service visit with us. We're happy we were able to fix your flat tire quickly. Thank you for your continued business with us!

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