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Wantagh Mazda - Service Center

Wantagh, NY

5.0
462 Reviews

462 Reviews of Wantagh Mazda - Service Center

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February 05, 2021

Brought my car in for service this week and was helped by Craig Rotter. Excellent service from start to end. Was a pleasure dealing with him. More

by pconza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Wantagh Mazda responded

Thank you so much for your feedback on Craig and the team! We're very happy to hear that our team was able to make your service visit with us excellent!

February 03, 2021

Been servicing my 2016 CX-5 since purchased 5 years ago. Excellent customer service and car serviced at a reasonable price without the pushy upselling at other dealerships. More

by NT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Wantagh Mazda responded

Thank you for the feedback on your recent service experience! We're happy to hear that our team has been treating you well over the years. We aim to create the best service experience around at Wantagh Mazda! Thank you again, and we hope you have a great weekend.

January 19, 2021

The entire staff - from the phone call to book the reservation..to the end result - is TOP NOTCH! Key words: #Professional; #Respectful; #Honest!; #Organized!; #Clean More

by yxabaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Rude, Zeeshan Karim
Jan 21, 2021 -

Wantagh Mazda responded

Thank you, we appreciate the 5-star rating and we hope to see you again soon!

January 16, 2021

I had an emergency situation with the rear latch locking mechanism not working / responding to the key fob, or manually, so the hatch would not close. I called the Mazda dealership on Friday night and was More

by Bill P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Wantagh Mazda responded

Bill, thank you for taking the time to share your feedback with us! We are delighted to hear that Craig went above and beyond to provide you with such prompt, professional service. Please let us know if there is anything we can assist you with in the future! We appreciate your continued business with us and look forward to serving you again.

January 13, 2021

Brought CX-5 for first servicing. Zeeshan was super-friendly and accommodating. He answered all my questions and helped to replace a faulty key fob. In the past, Craig took care of my service o More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Jan 19, 2021 -

Wantagh Mazda responded

Steve, thank you for your kind feedback for our sales and service departments here at Wantagh Mazda! We are delighted to hear that Zeeshan, Crain, Josh, and the rest of our team have provided you with helpful, quality service time and again. We appreciate your continued business with us and look forward to working with you again soon!

January 05, 2021

What service I got from the service department today. Craig one of the writers is one of the most pleasant people in the service industry. More

by Dean baer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Wantagh Mazda responded

Thank you for your review, Dean! We're glad you had a good service experience working with Craig and our team! Please let us know if there's anything else we can help you with!

December 31, 2020

Great and friendly service! I was able to get car serviced easily with very little hassle. It makes you want to keep coming back! Thanks! More

by Scott.Western.14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Jan 05, 2021 -

Wantagh Mazda responded

This is so great to hear! Thank you for taking the time to share your experience and this excellent review! We love hearing when our customers have enjoyed their visit. If there is anything else we can help with, please don't hesitate to let us know!

December 28, 2020

I have been using the Wantagh Mazda service department for the past 6 years and I am constantly amazed at how totally professional they are in addition to being incredibly friendly, approachable, and pers More

by sybramgrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Dec 30, 2020 -

Wantagh Mazda responded

Thank you for leaving us this great review! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Craig, Zee, Alex, and the rest of our team. It's an honor to be your dealership of choice when you need quality service for your vehicle. Please let us know how we can continue to help with your car and service needs!

December 26, 2020

The service department at Wantagh Mazda is incredible. I pulled into the parking lot and within minutes was greeted by Craig Rotter. He was so nice and walked me throught the best service for my car becaus More

by grom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Wantagh Mazda responded

Thank you for your 5-star rating and shout outs for Craig and David. We appreciate you for sharing your experiences with Wantagh Mazda and look forward to sharing many more with you in the future. Happy New Year to you as well!

December 17, 2020

Always on schedule and running on time. They are well organized and keep me informed on progress during service. They explain what is needed and provide different options. I never feel pressured to buy More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gavin, Zeeshan Karim
Dec 21, 2020 -

Wantagh Mazda responded

Thank you for the great review! We're proud of our knowledgeable service team and their ability to get you back on the road quickly. We appreciate your business and look forward to seeing you back in the future!

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